workable
Leasing Agent
Yugo
Knoxville, USA
Full-time
Mid
Onsite
Discovered Today
Communication
Key Skills for This Role
Communication
Full Job Posting
Requirements
- Reporting to the General Manager, here’s what you’ll be doing!
- Greet prospective residents, conduct community tours, and effectively communicate property features, amenities, and benefits to support leasing goals.
- Respond to phone calls, emails, and in-person inquiries from prospective and current residents in a professional and timely manner.
- Process rental applications, secure deposits, and prepare lease agreements in compliance with company policies and Fair Housing regulations.
- Coordinate move-in and move-out processes, ensuring apartments are ready and residents receive a positive onboarding experience.
- Maintain accurate leasing records, guest cards, reports, lease files, and commission tracking documentation.
- Support lease renewal efforts by distributing renewal notices and following up with residents to encourage retention.
- Assist with marketing and outreach initiatives, including community events, advertising efforts, and local outreach activities to generate leads and increase occupancy.
- Monitor local market conditions, competitor pricing, and industry trends to support leasing and resident satisfaction strategies.
- Participate in weekly leasing meetings and provide updates on traffic, leasing activity, and market insights.
- Coordinate resident service requests with the maintenance team and conduct follow-up to ensure resident satisfaction.
- Contribute to the cleanliness, curb appeal, and overall presentation of the leasing office, model units, and community spaces.
- Build positive relationships with residents and assist in resolving concerns or inquiries in a professional and customer-focused manner.
- Ensure compliance with company policies, Fair Housing standards, and all applicable federal, state, and local regulations.
- Support community operations and team initiatives while maintaining a flexible schedule, including evenings and weekends as needed
- Sound good so far? Here’s what you’ll need to thrive in this role!
- High school diploma, GED or equivalent, preferred. In lieu of degree, equivalent experience in residential properties, rental operations or related experience
- Relevant experience working at a property, even better at a university/college
- Property management software, RealPage, Entrata or like systems
- Strong interpersonal and communication skills, including the ability to build and maintain quality relationships
- Strong customer service skills, ability to manage difficult or emotional customer and staff situations, responds promptly to customer needs and quickly responds to resident requests
- Carbon Literacy Certification or willingness to undertake training
Benefits
- As part of the Yugo team, you are eligible for a competitive salary, bonus eligibility, comprehensive benefits and more! Here’s a snapshot of what we offer;
- Competitive salary
- Generous benefits package! Including health, dental and vision
- 401k + 4% employer matching
- Three weeks of PTO
- Paid Wellness Time
- 11 paid Holidays
- Paid Parental Leave
- 1 Paid Volunteer Day
- 1 Paid YuDay
- Company paid STD, LTD and Life insurance
- At Yugo, we believe in creating a culture where everyone belongs and feels empowered to do their best work. If you're looking to make an impact in a people-first environment, apply today!
- Equal Opportunity Employer
- We are proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, disability, protected veteran status, or any other status protected by applicable law.
Preferred Qualifications
- High school diploma, GED or equivalent, preferred. In lieu of degree, equivalent experience in residential properties, rental operations or related experience
About Yugo
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Yugo
Student Ambassador
Charlottesville, USA
Discovered TodayPart-time
Community Assistant
Auburn, USA
Discovered TodayPart-time
Leasing Manager
Gainesville, USA
Discovered TodayFull-time
Groundskeeper Porter
Oviedo, USA
Discovered TodayFull-time
Leasing Agent
State College, USA
Discovered TodayFull-time
Maintenance Technician
Johnson City, USA
Discovered TodayFull-time
Student Ambassador
State College, USA
Discovered TodayPart-time
Property Manager
State College, USA
Discovered TodayFull-time