Executive Secretary

Planning and coordination

• Manage the General Manager’s calendar, meetings, appointments, and travel arrangements.
• Organize events, meetings, and conferences and coordinate logistical requirements.
• Prepare correspondence, meeting minutes, reports, and professionally formatted documents.
• Assist in planning and executing projects and initiatives as directed by the General Manager.

Executive and office support

• Serve as the communication liaison between the General Manager and internal and external stakeholders.
• Prepare agendas, take minutes, and follow up on meeting action items.
• Arrange travel itineraries, accommodation, and related logistics for the General Manager and senior management.
• Handle sensitive information with discretion and maintain confidentiality.
• Maintain office supplies and equipment and ensure smooth office operations.
• Maintain accurate filing systems, contact lists, databases, and other records.
• Assist with departmental budget monitoring and track and report expenditures.
• Follow hotel policies and procedures, including those for administration and data management.

Qualifications

• Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
• At least five years of experience in an executive assistant or administrative support role.
• Hospitality industry experience is preferred.
• Advanced proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
• Expertise in calendar management and scheduling systems, database management, and record keeping.
• Strong organizational, time management, communication, and interpersonal skills.
• Ability to manage multiple priorities and work under pressure while maintaining accuracy.
• Professional discretion, confidentiality, initiative, independent judgment, and adaptability.

Additional information