Executive IT Specialist

About Us

Main responsibilities

• Deliver VIP-level support for C‑suite devices including laptops, mobile phones, tablets, and communication tools.
• Manage setup, configuration, and migration of devices, including data transfer and application readiness across work and personal platforms.
• Provide end-to-end meeting and conferencing support, including boardrooms, hybrid meetings, and AV technologies.
• Conduct proactive device checks, updates, and maintenance to ensure optimal executive readiness.
• Coordinate with IT Department to resolve escalations, align on standards, and ensure smooth service delivery.
• Handle technology-related procurement, device replacements, and vendor coordination for executive requirements.
• Maintain strict confidentiality when dealing with executive information,
• communications, and digital assets.
• Respond to urgent or after-hours technology needs as part of on-call availability.
• Recommend improvements and enhancements to elevate the executive technology experience.

Qualifications & Skills

• Strong proficiency in Windows, macOS, iOS, and Android ecosystems.
• Experience supporting Teams Rooms, Zoom Rooms, and major AV/conferencing technologies (Poly, Crestron, Logitech preferred).
• Excellent troubleshooting skills across networks, conferencing tools, and end-user devices.
• Exceptional communication, professionalism, and service-oriented mindset suited to high-demand leadership.
• High level of discretion, reliability, and the ability to remain calm under pressure.
• Bachelor’s degree in IT, Computer Science, or equivalent experience (preferred).

Experience

• 4–8 years of IT support experience, preferably in large enterprises, multinational organizations, or corporate environments with mature IT operations.
• Demonstrated experience providing VIP or executive-level technical support in high‑expectation environments.
• Proven background supporting diverse device ecosystems in hybrid work settings.
• Experience collaborating with infrastructure, networking, cybersecurity, and service desk teams within structured IT departments.

Benefits

• 24 annual leave days
• Annual flight home
• Life insurance plan
• Medical insurance plan (with the option to upgrade at your own cost)
• Bonus scheme (in relevant departments)
• Invitations to participate in various company functions, staff events, and department team building events
• Opportunities to learn, develop and grow with the organization
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Job Details

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