Executive Housekeeper

Role overview

Responsibilities

• Plan and supervise housekeeping operations and coordinate room readiness with Front Office.
• Set and monitor SOPs, cleanliness standards, and apartment deep-cleaning schedules.
• Inspect rooms and act on guest feedback and online cleanliness reviews.
• Recruit, train, schedule, and evaluate staff; manage rosters, attendance, and productivity.
• Manage linen, amenities, chemicals, supplies, stock levels, and purchase requests.
• Control the departmental budget and monitor costs against occupancy.
• Oversee laundry services and contractor performance.
• Coordinate maintenance and out-of-order room management with Engineering.
• Ensure regulatory, hygiene, health, and safety compliance; prepare for inspections and audits.
• Manage lost and found and maintain departmental records and reports.

Requirements

• At least 3 years of Executive Housekeeper experience in a branded hotel or hotel apartment property.
• Hotel apartment experience, ideally in a high-occupancy Dubai or GCC property, is a strong advantage.
• Expert knowledge of DET hotel and hotel apartment classification standards and housekeeping inspection requirements.
• Experience implementing housekeeping sustainability initiatives.
• Strong knowledge of luxury hotel amenity sourcing, supplier selection, quality, price negotiation, and brand standards.
• Ability to maintain high standards in a busy operation; strong leadership and experience managing large teams.
• Knowledge of inventory control, cost management, and budgeting.
• Familiarity with Opera, Hotlink, or similar hotel PMS and MS Office.
• Good knowledge of UAE hospitality regulations, hygiene, and safety standards.
• Excellent English communication skills; additional languages are advantageous.
• A Hospitality Management diploma or degree is preferred.

Compensation

• Pay is AED 10,000–14,000 per month.

Workplace

• Work location is in person in Dubai.