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Executive-Event Sales

Marriott International
Baladiyat ad Dawhah, QAT
Full-time
Mid-Senior
Onsite
Discovered 1 weeks ago
Guest reservation processingGuest customer serviceUpsellingMarriott Rewards reservation processingSales & Marketing office administrationProfessional written and verbal communication

Full Job Posting

Position details

Marriott International lists this role at The St. Regis Residence, Marsa Arabia Island, Doha, Qatar.

The position is full time, non-management, and not remote.

Position summary

  • Contact appropriate departments, including Sales, Data Administration, and Accounting, to resolve guest calls, requests, or problems.
  • Use sales techniques, including upselling, to maximize revenue while maintaining guest loyalty; provide appropriate gifts or rewards for patronage.
  • Promote brand awareness and process requests to redeem Marriott Rewards points.
  • Process reservation requests, changes, and cancellations received by phone, fax, or mail; enter Marriott Rewards information when taking reservations.
  • Answer, record, and process guest calls, requests, questions, and concerns.
  • Perform Sales & Marketing office duties such as filing, sending emails, typing, and faxing.
  • Assist management with employee training and motivation, serve as a role model, and monitor performance against quality standards.
  • Follow company policies, maintain professional appearance, protect confidential information and company assets, and welcome and acknowledge guests.
  • Communicate professionally, prepare and review written documents accurately, and maintain positive working relationships.
  • Perform other reasonable duties as requested by supervisors; the posting also lists the ability to move and handle objects up to 10 pounds without assistance.

Preferred qualifications

  • High school diploma or G.E.D. equivalent is preferred.
  • At least two years of related work experience is preferred.
  • No supervisory experience is listed; no license or certification is listed.

Workplace

  • The position is at The St. Regis Residence, Marsa Arabia Island, Doha, Qatar, and is not remote.

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