Executive-Event Sales

Position details

Position summary

• Contact appropriate departments, including Sales, Data Administration, and Accounting, to resolve guest calls, requests, or problems.
• Use sales techniques, including upselling, to maximize revenue while maintaining guest loyalty; provide appropriate gifts or rewards for patronage.
• Promote brand awareness and process requests to redeem Marriott Rewards points.
• Process reservation requests, changes, and cancellations received by phone, fax, or mail; enter Marriott Rewards information when taking reservations.
• Answer, record, and process guest calls, requests, questions, and concerns.
• Perform Sales & Marketing office duties such as filing, sending emails, typing, and faxing.
• Assist management with employee training and motivation, serve as a role model, and monitor performance against quality standards.
• Follow company policies, maintain professional appearance, protect confidential information and company assets, and welcome and acknowledge guests.
• Communicate professionally, prepare and review written documents accurately, and maintain positive working relationships.
• Perform other reasonable duties as requested by supervisors; the posting also lists the ability to move and handle objects up to 10 pounds without assistance.

Preferred qualifications

• High school diploma or G.E.D. equivalent is preferred.
• At least two years of related work experience is preferred.
• No supervisory experience is listed; no license or certification is listed.

Workplace

• The position is at The St. Regis Residence, Marsa Arabia Island, Doha, Qatar, and is not remote.