Executive-Event Sales
Role Overview
Support guest sales and service for The St. Regis Residence in Doha.
The position is full-time and non-management.
Key Skills for This Role
Full Job Posting
Role overview
Support guest sales and service for The St. Regis Residence in Doha.
The position is full-time and non-management.
Guest sales and reservations
- Resolve guest calls, requests, and problems by contacting relevant teams as needed.
- Use upselling and other sales techniques to maximize revenue while maintaining guest loyalty.
- Process reservation requests, changes, and cancellations received by phone, fax, or mail.
- Handle guest calls and requests, process Marriott Rewards redemptions, and enter rewards information for reservations.
- Promote brand awareness and provide guest complimentary items or rewards as appropriate.
Service and administration
- Perform sales and marketing office duties, including filing, sending emails, typing, and faxing.
- Welcome guests, anticipate their needs, communicate professionally, and prepare written documents accurately.
- Assist with employee training and motivation, model company standards, and monitor service quality.
- Follow company policies, maintain a professional appearance and confidentiality, and protect company assets.
Preferred qualifications
- High school diploma or G.E.D. equivalent is preferred.
- At least two years of related work experience is preferred.
- No supervisory experience or license or certification is specified.
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