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Executive

exl Service.com (India) Private Limited
Uttar Pradesh, IND
Full-time
Junior · 1–3 years experience
Hybrid
Discovered 3 days ago

Full Job Posting

Qualifications

  • 1 - 3 Years exp. With good communication

Responsibilities

  • Follow up with customers for outstanding payments
  • Make collection calls and obtain payment commitments/details
  • Resolve disputes and account-related queries
  • Maintain accurate records of collection activities
  • Prioritize and manage assigned accounts
  • Escalate complex or unresolved issues appropriately
  • Meet collection, quality, and productivity targets
  • Provide professional customer service
  • Use Excel and other systems for tracking and reporting
  • Collaborate with internal teams for account resolution

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