Executive Assistant to CEO

About The Company

Role Overview

CEO Office & Executive Support

• Manage the CEO’s calendar, meeting cadence, travel logistics, and daily priorities
• Prepare briefing notes, talking points, and presentation decks for client meetings,
• developer pitches, and investor conversations
• Draft and manage internal and external correspondence on behalf of the CEO
• Establish and enforce meeting protocols, follow-up tracking, and action-item
• accountability across teams
• Act as gatekeeper and first point of escalation for matters requiring CEO attention

Business Operations & Process Management

• Own and optimise end-to-end operational workflows across sales, finance, and client
• servicing
• Oversee CRM administration (Zoho CRM / Leadrat or equivalent), including data
• hygiene, lead assignment, pipeline reporting, and user adoption
• Prepare and maintain client-facing documents: payment plan PDFs, invoices, expense
• claims, commission agreements, and cancellation/refund analyses
• Coordinate with finance on commission tracking, DLD fee processing, and payment
• reconciliation
• Manage vendor and technology relationships (CRM providers, marketing tools, office
• systems)
• Lead internal reporting: weekly dashboards, lead conversion metrics, and deal pipeline
• summaries

Real Estate Transaction Support

• Support the sales team on complex transactions, including documentation, developer
• coordination, and DLD processes
• Handle client escalations related to cancellations, refund processing, fee waivers, and
• dispute resolution
• Liaise with developers (DAMAC, Binghatti, etc.) on unit availability, payment plan
• structures, and handover timelines
• Maintain an updated knowledge base of ongoing projects, inventory status, and market
• pricing benchmarks

Content & Brand Communication

• Drive the company’s LinkedIn and social media presence through market commentary,
• thought leadership posts, and project showcases
• Draft copy for Instagram, LinkedIn, and other platforms aligned with the firm’s positioning
• in the Dubai real estate market
• Monitor market trends, regulatory changes, and competitor activity; distill insights into
• actionable briefings for leadership

Lead & Event Management

• Manage inbound and event-sourced lead lists,cleaning, enriching, and distributing leads
• to the sales team with proper tracking
• Coordinate logistics for property exhibitions, developer events, and client engagement
• initiatives
• Build and maintain lead tracking dashboards with KPIs, data quality flags, and
• conversion analytics

Strategic Projects

• Run cross-functional projects as assigned by the CEO, from market research and
• feasibility studies to process automation initiatives
• Identify operational bottlenecks and propose solutions; build business cases for new
• tools, hires, or process changes
• Serve as the CEO’s proxy in internal and external meetings when required.

Qualifications & Requirements

• Bachelor’s degree in Business, Engineering, or related discipline from a Tier-1
• institution; MBA or advanced degree preferred
• 5–10 years of experience in operations, management consulting, real estate, or / EA
• roles
• Demonstrated experience in Dubai’s real estate market or a high-growth, deal-driven
• environment
• Strong proficiency in CRM platforms (Zoho CRM, Salesforce, or similar) and data
• management
• Advanced skills in Microsoft Office (Excel, PowerPoint, Word) and Google Workspace
• Excellent written and verbal communication in English; Arabic proficiency is a strong
• plus
• Comfort with financial documents: invoices, commission structures, payment plans, P&L
• tracking
• Experience managing social media content and brand communication for a professional
• services firm
• Self-starter with high agency — able to operate independently with minimal supervision
• Strong organisational skills with the ability to manage multiple priorities under tight
• deadlines

Preferred Attributes

• Prior experience in a startup or founder-led organisation where role boundaries are fluid
• Familiarity with DLD processes, RERA regulations, and UAE real estate transaction
• workflows
• Knowledge of off-plan vs. secondary market dynamics in Dubai
• Experience with data visualisation and dashboard tools (Zoho Analytics, Power BI,

Google Data Studio)

• Understanding of UAE visa structures, MOHRE processes, and basic employment law.

Compensation & Benefits

Benefits