Executive Assistant & Operations Executive - FEMALE Applicants Only

FEMALE Executive Assistant & Operations Executive

About Familierge

The Role

Founder Support

• Act as the founder’s key point of coordination and communication.
• Manage scheduling, inbox organisation, and daily priorities.
• Provide administrative support and handle confidential tasks with discretion.

Operations & Logistics

• Coordinate itineraries, bookings, and supplier arrangements for both visiting and resident families.
• Oversee vendor communications, ensuring exceptional service standards.
• Support with partnership onboarding, proposals, and follow-ups.
• Maintain operational processes, templates, and documentation to keep workflows efficient.
• Assist with the coordination of special family events or partner activations when required.

Client Assistance

• Liaise directly with clients to confirm bookings, itineraries, and special requests.
• Deliver warm, personalised service that reflects Familierge’s brand values.
• Assist in managing WhatsApp and email enquiries with professionalism and empathy.

Recruitment & HR Support

• Assist the founder with recruitment efforts, including job posting, candidate screening, interview scheduling, and onboarding coordination.
• Maintain candidate records and liaise with agencies or freelancers where required.
• Help ensure new team members align with Familierge’s values and service standards.

Marketing & Administrative Support

• Provide light support to social media and marketing initiatives (gathering content, tracking enquiries, updating templates).
• Assist with CRM management, data entry, and general admin tasks.

The Ideal Candidate

• Currently based in Dubai
• ***Must have their own visa, laptop & phone.***
• Must have previous experience as an Executive Assistant, Personal Assistant, or Operations/Client Services Executive.
• Exceptionally organised, proactive, and detail-oriented.
• Strong interpersonal and communication skills with a warm, polished manner.
• Comfortable multitasking and managing priorities in a fast-paced environment.
• Tech-savvy with proficiency in Google Workspace, Excel, and WhatsApp Business.
• Bonus: Experience in hospitality, travel, or lifestyle concierge roles.

Why Join Familierge

• Be part of a growing luxury brand built on heart, purpose, and family values.
• Work directly with the founder and play a key role in shaping operations.
• Help families create memorable, stress-free experiences across Dubai and the other six Emirates.
• Thrive in a supportive, dynamic, and people-first culture.

Job Type: Full-time

Application Question(s)

• Do you have your own residency visa and the right to work in the UAE?
• If successful, are you able to join within 1 week?

Experience

• Executive/Personal Assistant: 3 years (Preferred)
• hospitality/travel: 2 years (Preferred)

License/Certification

• driving license (Preferred)

Location

• Dubai (Required)
• Work Location: Hybrid remote in Dubai