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oracle

Executive

exl Service.com (India) Private Limited
Uttar Pradesh, IND
Full-time
Entry · 0–2 years experience
Discovered 3 days ago

Full Job Posting

Qualifications

  • Higher Education Diploma with 0 - 2 years of relevant experience

Responsibilities

  • Involves a low degree of decision-making, requiring the application of general business understanding and process training. Business rules are fully defined, limiting discretion. Training and ramp time are moderate (2-3 weeks). Standard communication formats are expected. Average handling time (AHT) is low (1-5 minutes), with transactions beyond scope escalated to the next level. Involves minimal financial, business, or regulatory compliance decisions.

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