Evening Room Attendant
Full Job Posting
What you’ll do
As Evening Room Attendant , you'll love what you do and take pride in taking care of our guests:
You will be responsible for seamless service, discretion, intuitive, and flexible during the evening. This will include eye for detail, thoroughness and hygienic, all to ensure our guests receives nothing but the best experience.
Sometimes our guests have special requests involving special set-ups, additional supplies, and even special occasions. Most of these requests are fulfilled by our Evening Room Attendants.
The items shared are the essence of a day in the life of an Evening Room Attendant , but we’ll make sure you are provided with specifics on how we care for our hotel.
The operational hours of work are shift-based and may be subjected to change. These currently set as:
Monday to Sunday 12:00-23:00
Essential Skills and Experience
- Previous experience in a 5-star hotel/apartments - at least 1 year, as a room attendant performing light, deep cleaning duties in the hotel and public areas and turndown services
- Verbal communication skills – English is the primary language used in our hotel.
- Patience and the ability to remain calm in stressful situations.
- The ability to work on your own.
- Customer service skills.
- To be thorough and pay attention to detail.
- Physical fitness and endurance.
- The ability to organise your time and workload.
Preferred Skills
- Carrying out of turn down service, public areas attending, dusting, vacuuming, mopping, polishing, reorganizing, steaming and ironing, descaling, bed making, maintenance reporting and team work
- What you’ll get Complimentary Stays : Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year. Discounts with our hotels, and benefit from discounts at various high street and online shops Employee Perks : Enrol from day 1 into the Royal London Private Pension scheme (we contribute 8% towards your pension); Benefit from seasonal ticket loan, rental deposit scheme, private financial advice, and eye care vouchers. Training and Development : Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers. Social Events : Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations. Referral Bonus : Earn a £1000 bonus when you recommend a friend. Well-being Support : Access immediate well-being advice because we care about our employees.
- Complimentary Stays : Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
- Discounts with our hotels, and benefit from discounts at various high street and online shops
- Employee Perks : Enrol from day 1 into the Royal London Private Pension scheme (we contribute 8% towards your pension); Benefit from seasonal ticket loan, rental deposit scheme, private financial advice, and eye care vouchers.
- Training and Development : Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
- Social Events : Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
- Referral Bonus : Earn a £1000 bonus when you recommend a friend.
- Well-being Support : Access immediate well-being advice because we care about our employees.
- We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call People & Culture team on 02073197011 or email [email protected] so that we can discuss how we can support you through this process.
About 45 Park Lane
Parent group profile
Dorchester Collection
Ultra-luxury hotel group operating iconic hotels and residences for guests worldwide.
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