EV Service Engineer – Chinese EV & Tesla
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About the Role
Provide advanced diagnostics and technical support for electric vehicles, ensuring efficient repairs and high standards of quality and customer satisfaction.
Key Skills for This Role
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Overview
- To provide advanced diagnostics, technical support, and service expertise for Tesla and leading Chinese EV brands.
- Responsible for ensuring efficient vehicle repairs, resolving complex technical issues, supporting workshop operations, and maintaining high standards of quality and customer satisfaction.
- Perform advanced diagnostics and troubleshooting on EV powertrain, battery, charging, and electronic systems.
- Analyze and resolve complex technical issues using OEM procedures and diagnostic tools.
- Support technicians with technical guidance and repair solutions.
- Conduct vehicle inspections, testing, and quality checks following repairs.
- Diagnose high-voltage battery and charging system faults.
- Review technical service bulletins, software updates, and OEM repair procedures.
- Liaise with manufacturers, suppliers, and technical support teams when required.
- Support training and knowledge-sharing initiatives within the workshop.
- Ensure compliance with safety standards and high-voltage handling procedures.
- Maintain accurate technical reports, service records, and repair documentation.
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