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ETF Operations - Associate II

JPMorgan Chase
Boston, USA
Full-time
Mid
Onsite
Discovered 2 days ago

Full Job Posting

Job Responsibilities

  • Execute end-to-end processing of primary market creation and redemption orders from Authorized Participants (APs) via J.P. Morgan proprietary portals and industry platforms.
  • Validate order instructions against fund documentation and operating procedures, including cut-off times, basket composition, and settlement instructions.
  • Serve as the primary point of contact for APs, Capital Markets desks, and internal portfolio management partners to resolve trade discrepancies and time-sensitive breaks
  • Partner with Custody and Fund Accounting to ensure timely delivery/receipt of underlying securities and cash components to support settlement.
  • Perform accurate reconciliations and exception management within tight market deadlines; escalate issues and risks appropriately.
  • Collaborate with Operations and stakeholders to identify automation opportunities and drive continuous improvement using innovation/design-thinking approaches
  • Develop new ways to enhance our operating model and work directly with tech teams to implement risk reducing processes
  • Adhere to AML/KYC and applicable regulatory policy

Required qualifications, capabilities, and skills

  • 5 plus years of ETF industry experience
  • Strong analytical, prioritization, organizational, and time management skills
  • Ability to be effective in a global operating environment and a matrix management organization
  • Ability to build and maintain effective working relationships with clients and counterparties
  • Demonstrated attention to detail with high-volume data entry and complex reconciliations under time pressure
  • Results orientated; ability to create and sustain a target guided environment
  • Experience with clearing/settlement systems (e.g., NSCC/DTC, CDS) and/or Transfer Agency platforms

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