ER Advisor

Role overview

Salary

• Advertised salary is £26,750. No pay cadence is specified.

Workplace

• The posting identifies the role as on-site in Salford.
• The role also requires providing remote ER support for a multi-site operation.

Key responsibilities

• Advise managers and stakeholders on informal and formal cases in line with employment law and company policy; respond to escalated queries and record actions in the CSM system.
• Support case letters, documentation, and administration; escalate complex or high-risk cases to ER Specialists or the ER Manager.
• Guide managers on ER meetings and work with HR Services on logging, redundancy calculations, and case allocation.
• Maintain secure employee records in line with data protection requirements.
• Support TUPE due diligence, letters, welcome packs, tracking, and liaison with Payroll.
• Keep up to date with employment legislation and internal policy changes.

Essential skills

• Experience providing HR advice in line with policies and legislation; able to support ER work across a multi-site operation.
• Strong organisation, planning, prioritisation, and high-volume case management to deadlines.
• Excellent written and verbal communication, attention to detail, and telephone manner; ability to meet deadlines under pressure.
• Take ownership of issues and recommend practical HR solutions; proactive problem solving and respect for confidentiality.
• Good working knowledge of employment legislation, regulatory bodies, and policies affecting employee relations.
• Proficient in Microsoft Office, with strong Excel skills.

Desirable experience

• Shared-service or busy HR environment experience is desirable.
• Knowledge of SAP HR or CRM systems and understanding of Agenda for Change are desirable.