Equipment Processing Assistant II - Join Our Talent Pool

Role overview

Key responsibilities

• Coordinate daily work and monitor assistants and contract staff; unload and segregate equipment from arriving flights.
• Check equipment quantities against flight documentation, investigate discrepancies, and ensure equipment meets airline quality standards.
• Monitor washing, sorting, inspection, packing, and dispatch; operate automated handling, conveyor, washing, and packing equipment as required.
• Pack equipment according to flight specifications and interpret galley loading plans, meal uplift requirements, and airline service specifications.
• Coordinate preparation and dispatch of menu cards, wine lists, headsets, amenity kits, and other onboard service items.
• Sort reusable equipment and recyclable materials; monitor stock and consumables and support inventory counts and reconciliations.
• Report shortages, breakages, damage, and losses; investigate operational discrepancies and equipment incidents.
• Support flight departure timelines, special and VIP flights, charters, and other directed operational needs.
• Minimize equipment wastage and follow health, safety, security, and food-safety requirements; report incidents and hazards.

Qualifications and requirements

• High school qualification plus at least 2 years of relevant experience in airline catering, food production, warehousing, logistics, hospitality, or a similar operation; alternatively, a bachelor's degree or equivalent.
• Experience in equipment handling, packing, dispatch, inventory control, or related operational activities.
• Basic knowledge of workplace health, safety, security, and food-safety requirements.
• Training in inflight catering security, including Search, Seal and Sign (SSS) procedures.
• Basic computer literacy, including Microsoft Office and operational systems.
• Knowledge of airline catering equipment, handling procedures, aircraft galley loading plans, meal uplift requirements, and airline specifications.
• Ability to coordinate staff, work accurately under pressure, meet deadlines, and safely handle loads up to 15 kg.
• Food Safety or HACCP Awareness certification is preferred.

About Qatar Aircraft Catering Company