Dining Services Agent – Join Our Talent Pool
Role Overview
The Dining Services Agent handles daily food operations at outlets and maintains food service, cleanliness, and safety standards for cafeteria customers.
Key Skills for This Role
Full Job Posting
Role overview
The Dining Services Agent handles daily food operations at outlets and maintains food service, cleanliness, and safety standards for cafeteria customers.
Key accountabilities
- Interact with guests to provide hospitality.
- Secure beverages and maintain minimum stock levels at outlets.
- Keep dining areas and facilities clean and maintained, with tables and chairs appropriately arranged.
- Maintain furniture and linens in a neat and tidy condition.
- Record required critical control points in the cafeteria operations logbook each day.
- Audit crockery, cutlery, linens, glassware, and beverage stocks and provide feedback to the supervisor.
- Discuss operational problems and suggest ways to promote food and beverage outlets with the line manager.
- Develop food service improvements through customer relationships and coordinate with colleagues.
- Perform other department duties related to the position as directed by the department head.
Qualifications and skills
- High school qualification with at least 1 year of relevant experience, or a bachelor’s degree with no prior work experience.
- Previous work experience as a waiter in a hotel or restaurant is essential.
- Computer literacy is required; POS knowledge is preferred.
Recruitment notice
- The advertisement describes a current recruitment requirement but says the process may be changed into a talent pipeline and is not an offer or commitment to hire.
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