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indeed

Epic Systems Analyst

The University of Michigan
Lansing, USA
Full-time
Senior
Onsite
Discovered 2 weeks ago
Application configurationApplication troubleshootingApplication supportApplication analysisSystem upgrades and enhancementsWorkflow improvement

Full Job Posting

Role overview

The Intermediate Application Systems Analyst independently manages application configurations, troubleshoots complex issues, and collaborates with end-users.

The role supports application functionality, upgrades, and medium-scale optimizations.

Essential duties

  • Configure and maintain application systems for efficient functionality.
  • Troubleshoot complex issues and support end-users in clinical or operational environments.
  • Develop skills in vendor relationship and management.
  • Perform upgrades and enhancements, and document workflow improvements.
  • Work with operations to optimize workflows using application functionality.
  • Collaborate with vendors and manage vendor issues as needed.

Experience and education

  • Required: experience in application troubleshooting, configurations, and support.
  • Preferred: experience in application support or IT analysis.
  • Required education and experience: high school diploma plus 5 years of application analysis; associate degree in computer science, IT, or related field plus 3 years; or bachelor’s degree in those fields plus 1 year.

Specialized knowledge and skills

  • Ability to manage technical tasks independently.
  • Strong collaboration skills with end-users and IT teams.

Schedule and status

  • The listing states a day shift and full-time status.

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