Enterprise Sales Development Representative, Manager - New York
Role Overview
This foundational hire will turn a small SDR team and promising outbound system into a repeatable, scalable machine across EMEA and the Americas.
The Enterprise SDR Manager will own the SDR function and partner with Growth, Sales leadership, and founders to build the pipeline engine.
The team sells to enterprises including airlines, financial institutions, manufacturers, retailers, and distributors.
Key Skills for This Role
Full Job Posting
About HappyRobot
HappyRobot provides infrastructure for enterprises to build and orchestrate AI workforces.
The company’s AI workers communicate through voice and email, make decisions, take action, and run operations across enterprise systems.
HappyRobot was founded in Y Combinator’s S23 batch and is backed by a16z, Base10, Prysm Capital, and Eurazeo.
About the Role
This foundational hire will turn a small SDR team and promising outbound system into a repeatable, scalable machine across EMEA and the Americas.
The Enterprise SDR Manager will own the SDR function and partner with Growth, Sales leadership, and founders to build the pipeline engine.
The team sells to enterprises including airlines, financial institutions, manufacturers, retailers, and distributors.
What You’ll Do
- Build and scale the SDR team across EMEA and the Americas through hiring, onboarding, and ramping.
- Coach SDRs daily through call reviews, message reviews, objection handling, and pipeline discipline.
- Design and iterate outbound playbooks by vertical, persona, and region.
- Own activity, conversion, opportunity quality, and pipeline contribution metrics.
- Partner with Growth on signals, account prioritization, and multichannel sequences.
- Define qualification standards, SDR-to-AE handoffs, and feedback loops with Sales leadership.
- Build training materials, talk tracks, competitive positioning, and onboarding programs.
- Join calls, test messaging, and lead by example when needed.
What You’ll Bring
- At least 2 years of experience building and managing SDR or BDR teams in an enterprise sales motion.
- Track record of hiring, ramping, and coaching early-career sales representatives.
- Experience building outbound playbooks from scratch.
- Hands-on coaching style that includes reviewing calls, rewriting sequences, and working leads with representatives.
- Ability to operate across time zones and manage a distributed team.
- Familiarity with Salesforce, Amplemarket, Unify, or similar sales engagement and intent-signal tools.
- Experience selling AI, automation, or infrastructure products to enterprise operations teams is advantageous.
- Familiarity with signal-driven and account-based outbound motions is advantageous.
- Experience entering new verticals without an established playbook is advantageous.
Why Join Us
- The role offers ownership and autonomy in a high-growth startup backed by leading investors.
- Benefits include healthcare, dental, and vision coverage.
- The compensation package includes competitive salary, equity, and commission.
About happyrobot.ai
AI software company building autonomous workers that automate communication and operations for logistics and industrial enterprises.
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