Enrollment Student Services Coordinator
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Key skills for this role
About the Role
Manage student inquiries, coordinate academic calendars, provide financial aid guidance, and ensure effective communication in Arabic and English with strong customer service sk.
Key Skills for This Role
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Overview
You will:
Registrar Duties
- Manage student inquiries related to course registration and support students throughout the registration and add/drop academic periods
- Liese with Academic Affairs, Student Affairs and Enrollment at the West Haven Campus
- Build and maintain the campus academic calendar, including term dates, assessment periods, grade submission deadlines, and key regulatory dates for MOE and NCAA.
- Coordinate faculty timetabling and room allocation each semester, working with the Campus Student Services Coordinator on room bookings and the Head of Administration and Student Services on any space or resource constraints.
- Manage changes to timetables during semester and communicate them promptly to affected students and faculty.
- Coordinate the academic calendar and schedule each semester, ensuring all examination and submission dates are published, rooms are booked, and invigilators are arranged.
- Manage the grade submission process: issuing deadlines to faculty, chasing outstanding submissions, and supporting the Student Administration and Admissions Coordinator on grade entry.
- Maintain records of academic decisions, grade changes, and mitigating circumstances of approvals.
Financial Aid Duties
- Coordinate student loan processing and disbursements with The Social Development Bank; advise students of this loan option and collaborate with the bank as needed.
- Counsels current and prospective students regarding aid process
Bursar Duties
- Support students by providing effective and efficient service regarding tuition billing and tuition payment processing and inquiries
- Collaborate with Finance Office regarding payments and accounts receivable
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