English Content Specialist
Role Overview
Supports development, translation, review, and refinement of English content for bank customer communications and marketing initiatives.
Works with business marketing teams to ensure content is linguistically accurate, culturally relevant, contextually appropriate, and aligned with the bank’s brand voice.
The role is an entry point into the Brand Strategy and Content function, with a development path toward English content stewardship.
Key Skills for This Role
Full Job Posting
Role overview
Supports development, translation, review, and refinement of English content for bank customer communications and marketing initiatives.
Works with business marketing teams to ensure content is linguistically accurate, culturally relevant, contextually appropriate, and aligned with the bank’s brand voice.
The role is an entry point into the Brand Strategy and Content function, with a development path toward English content stewardship.
Education and experience
- A bachelor’s degree in English Language, English Literature, Translation, Journalism, Communications, Marketing, or a related discipline is requested.
- One to three years of English content writing, translation, copywriting, or editorial experience is preferred.
- Financial services, corporate communications, or marketing experience is advantageous but not essential.
- Experience working with bilingual (English/English) content is preferred.
Core competencies
- Excellent written English, grammar, and spelling, with the ability to write clear and concise content.
- Microsoft Office proficiency, including Word, PowerPoint, Excel, and Outlook, for content layout and document formatting.
- Familiarity with AI tools such as ChatGPT and effective use for content creation and proofreading.
- Good communication and interpersonal skills, attention to detail, willingness to learn, and ability to work independently and collaboratively.
Responsibilities
- Create, refine, and proofread English content for products, campaigns, and customer communications.
- Ensure reviewed content is clear, consistent, accurate, and aligned with the bank’s English verbal expression guidelines and brand standards.
- Draft, review, and edit copy to improve linguistic accuracy, consistency, and first-time approval rates.
- Use AI tools responsibly for content creation, proofreading, editing, research, and development; verify accuracy, relevance, and brand alignment.
- Build knowledge of brand strategy, verbal expression, content governance, quality assurance, financial services communication, and stakeholder advisory.
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