Engineering Manager, Developer Infrastructure

About Fullscript

Mission and role

Team and technical leadership

• Lead, coach, and develop engineers through expectations, feedback, career development, and performance management.
• Build a team culture of ownership, collaboration, learning, and technical excellence.
• Own the roadmap, balancing developer needs, foundational improvements, and long-term application health.
• Guide Rails monolith technical direction and improve code structure, maintainability, scalability, reliability, and security.
• Lead foundational Ruby, Rails, framework, and dependency upgrades and coordinate migration and release plans.

Platform delivery and outcomes

• Improve developer productivity through shared tooling, CI checks, testing infrastructure, documentation, and simpler workflows.
• Oversee feature flags, end-to-end tests, and infrastructure as code within the monolith.
• Coordinate cross-team projects with clear scope, ownership, dependencies, risks, and progress.
• Partner with product engineering teams to resolve recurring technical problems and support shared-tool and standards adoption.
• Track outcomes such as faster feedback, fewer recurring failures, and reduced workarounds for platform limitations.

How the team approaches the work

• Treat developers as platform users and involve them in shaping solutions to their day-to-day problems.
• Connect platform investments to developer productivity, application reliability, and product delivery.
• Make standards practical and support them with clear explanations and tooling.
• Modernize incrementally and purposefully, accounting for benefits, costs, and migration risks.
• Treat documentation, communication, and support as part of delivery; balance current commitments with future maintenance costs.

Required qualifications

• Experience managing software engineers, including coaching, career development, performance management, and hiring.
• Strong backend engineering background with Ruby on Rails and production application maintenance experience.
• Sound technical judgment across application architecture, testing, performance, reliability, and security.
• Experience leading platform, infrastructure, developer experience, or multi-team technical work.
• Project and program management ability, including dependency coordination, delivery risk management, and rollout guidance.
• Ability to prioritize broad technical needs, communicate their value, collaborate across teams, and balance management with technical delivery.

Bonus experience

• Experience with large Rails monoliths, high-scale web applications, or major framework upgrades and migrations.
• Experience improving CI pipelines, test suites, feature flag systems, or developer tooling.
• Familiarity with infrastructure as code, React, Remix, GraphQL, e-commerce, health tech, or thoughtful AI-assisted engineering tools.

What Fullscript offers

• Generous paid time off, competitive pay, an RRSP match, flexible benefits, and a workplace wellness program.
• Training budget, company-wide learning initiatives, and a discount on the Fullscript product catalog.
• The company offers a Wherever You Work Well philosophy, allowing teammates to choose an office, home, or a mix.

Application information

• Apply through Fullscript's careers page. Hiring decisions are made by people, with AI tools supporting parts of the hiring process.