Engineer IGW & Fixed Services Monitoring

About Emirates integrated Telecommunications Company PJSC

Company

Requirements

• Bachelor’s degree in Telecom or relevant engineering stream
• Minimum 6 to 7 years of experience in IGW Network for telecommunication industry.
• Thorough knowledge about call routing on the Soft switch.
• Through knowledge about the pre and post digit analysis in class 4 gateways to analyse the issues escalated.
• Knowledge of SIP protocol and capability of analysing the traces provided by partner or captured.
• High level idea of service flow within the fixed voice network and IGW’s.
• Knowledge of IP networks and the basic level of understanding of the routing protocols is mandatory.
• Deep Knowledge of protocol like SIP, SS7, SIGTRAN, H.248, and Q.931 is mandatory.
• Idea of network performance KPI’s like ASR, ACD, NER etc & knowledge of issues which impact performance is a must.
• Knowledge of ITIL framework good understanding of operational process.
• Experience in Huawei Soft switches Huawei ATCA SoftX3000, ISBC, UMG8900, Alarm & Performance Monitoring using Huawei U2000.
• Knowledge of Genband C20/CS2K Soft switch, BVS and HIPCC.
• Technical competence on IGW’s, ISBC technologies and Fixed Voice Network.
• Technical knowledge and understanding of Mobile Core networks.
• Problem Solving and Decision Making
• Must have a friendly personality and good customer service skills in order to clearly and effectively communicate
• technical situations to non-technical personnel.
• Ability to handle multiple tasks at once, to prioritize, and demonstrate excellent follow-through on each task assigned.
• Team Work and Cooperation able to motivate and inspire the team.
• Good communication skills
• Initiative and Commitment to Achieve
• Must have exceptional customer focus – internally and externally.
• Able to handle multiple complex problems in a highly stressful environment.
• Analytical thinking.