Engineer
Role Overview
Will perform services provided systems and tools to deliver these services inclusive of ticketing systems, the BroadWorks platform, troubleshooting tools, and monitoring applications.
Services consist of two main work categories: (a) administrative support tasks and (b) “break/fix” support tasks.
Services falling into either of these categories may be escalated to Advanced Operations Support team (“AOS”) on an as needed basis per established and approved processes.
Full Job Posting
Job Description
Will perform services provided systems and tools to deliver these services inclusive of ticketing systems, the BroadWorks platform, troubleshooting tools, and monitoring applications. Services consist of two main work categories: (a) administrative support tasks and (b) “break/fix” support tasks. Services falling into either of these categories may be escalated to Advanced Operations Support team (“AOS”) on an as needed basis per established and approved processes.
Required Skills
Primary Skills
- Tech support
Secondary Skills
- Networking Fundamentals (TCP/IP
- Routing
- Switching)
About Movate
Private applied-AI services company providing digital technology, IT, customer experience, and support solutions to enterprises.
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