Engineer

Job Description

We are seeking a detail-oriented L1 Network Engineer with dedicated experience in LogicMonitor to join our Managed Services Network Operations team. You will serve as the first line of defense for our enterprise network infrastructure, monitoring system alerts, performing initial troubleshooting, and ensuring optimal uptime. The ideal candidate is passionate about networking, proficient in reading dashboards, and quick to respond to infrastructure incidents.
• Monitoring Platforms: Core hands-on exposure to LogicMonitor (configuring dashboards, managing alerts, understanding device metrics).
• Networking Fundamentals: Solid grasp of OSI model, TCP/IP, VLANs, Subnetting, DHCP, and DNS.
• Hardware Operations: Familiarity with configuring and managing Cisco, Juniper, HP, or Meraki enterprise switches and routers.
• Routing Protocols: General knowledge of routing protocols such as BGP, OSPF, and EIGRP.
• Security & Wireless: Exposure to network security (Firewalls, VPNs) and Wireless LAN

Required Skills

Primary Skills

• Networking
• Troubleshooting
• Customer support

Secondary Skills

• Logic Monitor