Engagement Manager

As an Engagement Manager, you will partner closely with senior marketing and creative leaders to design and execute AI-driven content strategies that accelerate production, strengthen brand governance, and elevate campaign performance. In this role, you will guide clients through discovery workshops, define high-impact use cases, and oversee end-to-end solution deployment—from requirements gathering to platform configuration and integration.

Lead enterprise-wide transformation programs that use Typeface’s generative AI platform to modernize marketing and creative operations.

Serve as a trusted advisor to CMOs, creative leaders, and brand teams, connecting AI-powered solutions to their strategic priorities.

Build executive trust through clear communication, strong governance, and proactive risk management.

Develop GenAI and digital content transformation strategies aligned with each customer’s business goals.

Lead discovery workshops and develop actionable roadmaps for high-impact use cases across email, advertising, social media, SEO, and video.

Partner with engineers and solution architects to translate business needs into technical requirements and scalable solutions.

Guide solution design, configuration, and deployment, including Brand Hub setup, agent customization, and integrations with platforms such as Google Workspace, Salesforce, Adobe Experience Cloud, and Campaign Manager 360.

Drive adoption through enablement, change management, and best-practice guidance.

Define success metrics tied to adoption, content velocity, brand consistency, cost efficiency, and campaign performance.

Represent the voice of the customer by translating field insights into product requirements and roadmap recommendations.

Create reusable implementation playbooks, templates, and best practices that help customers scale their success.

7+ years in business consulting, digital strategy, enterprise software, AI/ML implementations, or marketing technology

Bachelor's degree in business or a related field

Deep understanding of marketing operations, creative workflows, and content supply chain challenges

Exceptional C-level stakeholder management skills

Passion for AI and practical understanding of generative AI capabilities, limitations, and enterprise requirements

Working knowledge of SaaS architectures, APIs, and modern software delivery models

Familiarity with marketing technology stacks, including CMS platforms, DAM systems, marketing automation, and analytics tools

Strong grasp of generative AI for text, image, and video creation, with understanding of brand governance and content safety

Ability to balance strategic thinking with hands-on execution while managing ambiguity in fast-moving AI landscape

Skilled at simplifying complex technical concepts for diverse audiences with strong risk management capabilities

Excellent written and verbal communication skills

Base Salary

The OTE compensation range for this role is $127,000-$205,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process.

Build something big — Be part of a fast-growing startup defining a new category: marketing orchestration powered by Agentic AI.

Your work will matter — Trusted by Fortune 100 companies, our platform delivers 10x content velocity and 90% faster campaigns.

A+ team — Collaborate with veterans from Meta, Amazon, Adobe, Google, Microsoft, and top AI companies.

Backed by the best — GV, Salesforce Ventures, Microsoft, Lightspeed, Madrona and M enlo ($165M raised).

Recognized for innovation — TIME Best Inventions, Fast Company Next Big Thing in Tech, Gartner Cool Vendor, Adweek AI Company of the Year, LinkedIn Top Startup, Webby Award (AI Work & Productivity).