End User Technology Lead

• Define and deliver the EUC strategy across devices, workplace technology and collaboration tools.

• Lead global teams responsible for endpoint management, device lifecycle, workplace services and user support.

• Drive adoption of modern management technologies including Microsoft Intune and Entra ID.

• Improve service performance, user experience and operational efficiency through automation and continuous improvement.

• Partner with Cyber Security teams to strengthen endpoint security, identity management and compliance.

• Lead major technology projects including upgrades, migrations and workplace transformation initiatives.

• Manage key technology suppliers and service partners.

• Build strong relationships with senior business and technology stakeholders.

• Proven experience leading End User Computing or Digital Workplace teams in a complex organisation.

• Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management.

• Strong experience across Windows, macOS, mobile device management and endpoint security.

• Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives.

• A track record of improving service performance and end user experience at scale.

• Confidence engaging with senior stakeholders and presenting at leadership level.

• Strong people leadership, vendor management and stakeholder management skills.

• Proven experience leading End User Computing or Digital Workplace teams in a complex organisation.

• Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management.

• Strong experience across Windows, macOS, mobile device management and endpoint security.

• Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives.

• A track record of improving service performance and end user experience at scale.

• Confidence engaging with senior stakeholders and presenting at leadership level.

• Strong people leadership, vendor management and stakeholder management skills.

• The opportunity to shape the future of our digital workplace strategy.

• A visible leadership role with global impact.

• Exposure to senior stakeholders across Technology and the business.

• The chance to lead transformational technology programmes.

• A collaborative environment focused on innovation and continuous improvement.

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