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End User Collections Manager

Rite-Hite
USA
Full-time
Manager
Discovered Yesterday
excel

Full Job Posting

EDUCATION and/or EXPERIENCE

  • Bachelors Degree in a related field preferred
  • Three or more years of managing billing and collections teams
  • Five or more years of billing and/or collecting experience
  • KNOWLEDGE / SKILL REQUIREMENTS:
  • The ideal candidate will demonstrate:
  • Strong leadership and capabilities to lead a diverse team with varying degrees of experience (as well as remote individuals)
  • Strong Excel skills, ability to work with a variety of software products
  • Past experience managing a collections management platform (Esker, High Radius, FIS-Get Paid, etc.) a PLUS
  • JD Edwards ERP system experience a PLUS
  • Experience in process improvement initiatives (using Six Sigma Principles)
  • Excellent organizational skills and great attention to detail
  • Ability to manage multiple people and tasks while ensuring deadlines are met
  • Ability to set targets, prioritize tasks and delegate to the most appropriate staff, as needed
  • Ability to monitor, assess current metrics and create new metrics to track team performance
  • Excellent capability to assess situations and determine a clear, optimal path to resolution
  • Excellent communication skills, both written and verbal
  • Strong team-player that will not only manage the team but also jump in, when needed, to do the work
  • Ability to exemplify best practices while actively performing billing/collecting duties
  • SUPERVISORY RESPONSIBILITIES:
  • This role will supervise approximately eight biller/collectors within the End User Team.

What We Offer

  • At Rite-Hite, we take care of our people – because when you’re supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:
  • Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.
  • Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.
  • Time for You: Paid holidays, vacation time, and personal/sick days each year.
  • Join us and build a career where you’re supported – at work and beyond.
  • Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law. In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans. We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.

Preferred Qualifications

  • Bachelors Degree in a related field preferred
  • Past experience managing a collections management platform (Esker, High Radius, FIS-Get Paid, etc.) a PLUS
  • JD Edwards ERP system experience a PLUS

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