Education Coordinator - Paramedic Services

Position summary

Learning and development

• Research, plan, design, develop, and deliver learning plans, modules, and evaluations in accordance with applicable guidelines, regulations, policies, and legislation.
• Develop and evaluate training programs and materials, including customized modules for new and recurring courses.
• Update training manuals and materials to reflect practice, program, and legislative changes.
• Analyze stakeholder needs and recommend training products and service contracts.
• Find cost-effective local expertise to meet training needs and coach staff.
• Coordinate training sessions and set up rooms and equipment.

Evaluation, reporting, and liaison

• Evaluate training effectiveness, report participant feedback, and recommend revisions.
• Complete special projects related to training, research, and communications.
• Audit and observe frontline documentation or care delivery for compliance.
• Use the online learning management system and report attendance and completion rates to management.
• Lead staff onboarding in liaison with Paramedic Services operations and Human Resources.
• Represent the Employee Experience team on committees, task forces, and focus groups.
• Liaise with County departments, the Ministry of Health, hospitals, community colleges, and other organizations.
• Deliver training and presentations to stakeholders and maintain customer-service standards.

Qualifications and experience

• Current paramedic certification and qualifications set by the Ministry of Health and Ambulance Act.
• Annual CPR certification required; infection-control certificate or other infection-control education is an asset.
• At least three years of frontline paramedic experience.
• At least two years of healthcare teaching experience, including program design, development, and evaluation.
• Demonstrated training-program development, delivery, and evaluation ability.
• Knowledge of relevant legislation, regulations, professional practice standards, and adult learning principles.
• Strong problem-solving, instructional, presentation, analytical, research, planning, coordination, and project-management skills.
• Experience with electronic presentations, multimedia, online learning, video conferencing, and classroom design.
• Able to work independently and collaborate effectively with staff, unions, employee groups, clients, and other stakeholders.

Work environment

• Regular office environment with travel within Simcoe County and to off-site locations as required.
• Some physical effort is needed to transport equipment and set up training sessions; planning and delivery require mental concentration.
• May need to respond outside working hours during emergencies under the Divisional Emergency Response Plan.
• May work remotely if required.

Compensation

• Salary grade is $102,997–$125,318; no pay cadence is stated.

Employment and conditions