Ecommerce Growth Manager
Key Skills for This Role
Full Job Posting
Responsibilities
- Own ecommerce growth strategy and roadmaps aligned with client business goals; advise clients and find account-growth opportunities.
- Lead merchandising across category, assortment, pricing, promotions, search, navigation, and launches.
- Lead CRO experimentation from research to rollout and guide UI/UX decisions using research, data, and business goals.
- Own growth KPIs and measurement; build playbooks, develop talent, and strengthen merchandising, CRO, and UX services.
- Coordinate growth priorities with SEO and technology teams, define requirements, prioritize releases, and validate impact.
- Align clients on growth, brand, and landing experiences.
Required experience and skills
- 8+ years in ecommerce growth with B2C and B2B businesses, on the brand or agency side.
- Strong understanding of B2B commerce journeys, including account pricing, quick order, quotes, and reorders.
- Business acumen to discuss revenue, margins, and growth plans with senior stakeholders.
- Working knowledge of brand, performance marketing, CRM, and campaigns; experience in data-driven merchandising for large catalogues.
- Experience running CRO programs, directing design teams, and leading teams of 5+; hands-on design experience is not required.
- Strong working knowledge of SEO, AEO, and GEO; strong analytics knowledge including GA4, Looker Studio, or similar.
- Working knowledge of Adobe Commerce, Shopify Plus, or similar ecommerce platforms.
- Experience managing international clients across the US, GCC, and Southeast Asia.
Good to have
- Agency or consulting experience across multiple brands, or experience with technical catalogues, parts/aftermarket, or quote-based buying.
- Exposure to PIM, Algolia, Klevu, Adobe Live Search, or CDP tools.
- CRO or analytics certification such as CXL or Google, or experience with Adobe Target, VWO, Optimizely, Clarity, or Hotjar.
Success measures
Client revenue growth against plan; improved conversion, average order value, and repeat purchases.
Category revenue, attach rate, launch readiness, and experimentation velocity with measurable revenue impact.
Client retention, account expansion, and team capability growth and retention.
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