E-Learning Support Assistant

We are seeking a tech-savvy and organized E-Learning Support Assistant to support online learning activities, assist with digital education platforms, and provide administrative and technical assistance to learners and educators.

The ideal candidate should have good communication skills, basic IT knowledge, and an interest in digital education and learning technologies.

🎯 Key Responsibilities

• Assist with the daily administration of online learning platforms and digital education systems.
• Provide basic technical support to students, instructors, and users.
• Help users access learning materials, online courses, and virtual classrooms.
• Assist with uploading, organizing, and updating digital learning content.
• Monitor online learning activities and report technical issues.
• Support the coordination of virtual classes, webinars, and online training sessions.
• Maintain learner records, course information, and participation reports.
• Assist instructors with preparing digital learning resources and materials.
• Respond to routine inquiries regarding platform access and course arrangements.
• Coordinate with IT and academic teams to resolve learning platform issues.
• Help ensure digital learning resources are properly organized and accessible.
• Prepare basic reports and administrative documentation related to e-learning activities.

✅ Requirements

• Diploma or bachelor's degree in Education, Information Technology, Business Administration, or a related field is an advantage.
• Previous experience in e-learning support, educational administration, or technical assistance is an advantage.
• Basic understanding of online learning platforms and digital tools.
• Good computer skills and familiarity with Microsoft Office applications.
• Strong communication and customer support abilities.
• Good organizational skills and attention to detail.
• Ability to troubleshoot basic technical issues.
• Ability to manage multiple tasks and respond to user requests.
• Willingness to learn new educational technologies and digital systems.

• Competitive compensation and benefits package.
• Opportunities to develop digital education and technical support skills.
• On-the-job training and professional development.
• Exposure to e-learning platforms and modern educational technologies.
• Collaboration with educators, IT professionals, and administrative teams.
• A supportive working environment that encourages innovation and continuous learning.

✅ Who Can Apply?

• Applicants must currently reside in the UAE.
• Applicants must be legally authorized to reside and work in the UAE.
• Individuals holding Seeker Visas, Tourist Visas, Visit Visas, War Visas, Grace Period status, or Cancelled Visas are not eligible.
• Applicants must have a personal UAE bank account to receive salary payments.
• Previous professional experience is an advantage but not mandatory.

📩 Interested candidates who meet the eligibility requirements are welcome to submit their CV for consideration.

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