E-commerce Store Manager | مدير متجر إلكتروني

Job purpose

Store and customer experience

• Manage daily store operations, ensuring readiness, accurate data, and business continuity.
• Improve the customer journey and resolve issues affecting the shopping experience and customer satisfaction.

Products, sales, and inventory

• Oversee product listings, pricing, descriptions, images, promotions, and accuracy of product information.
• Monitor sales and KPIs, identifying opportunities to improve revenue and conversion rates.
• Track product availability, inventory accuracy, and order fulfillment in coordination with shipping and delivery teams.

Marketing, reporting, and improvement

• Coordinate marketing campaigns and promotions and assess their impact on sales and store performance.
• Report on sales, best-selling products, conversion rates, and overall store performance, with practical recommendations.
• Identify operational challenges and implement improvements to increase efficiency and support store growth.

Requirements

• Practical experience managing or operating e-commerce stores.
• Strong understanding of e-commerce operations, product management, order fulfillment, and inventory coordination.
• Experience monitoring sales, analyzing data, and tracking key performance indicators.
• Knowledge of digital marketing, promotional campaigns, and conversion rate optimization.
• Strong problem-solving, organizational, follow-up, and prioritization skills.
• A hands-on approach and ability to collaborate across teams to achieve store objectives.

Workplace

• The provided source metadata identifies the workplace type as onsite; the description does not state a work-location policy.