E-Commerce Operations Specialist
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
1.E-Commerce Channel Management Own and manage all live e-commerce channels including brand websites, marketplace listings (Noon, Amazon.ae, Namshi, etc.
Key Skills for This Role
Full Job Posting
1.E-Commerce Channel Management
- Own and manage all live e-commerce channels including brand websites, marketplace listings (Noon, Amazon.ae, Namshi, etc.), and any D2C storefronts across GCC markets.
- Develop go-live plans for new e-commerce channels and marketplaces; coordinate onboarding, seller account setup, and platform configuration end-to-end.
- Ensure product assortments are correctly represented online, aligned with in-store buying plans and seasonal launches.
- Monitor channel health metrics — sell-through, conversion rates, returns, and marketplace scorecard KPIs — and take corrective action.
- Identify new marketplace and platform opportunities across KSA, UAE, Kuwait, Bahrain, Qatar, and Oman.
2. Performance Digital Marketing
- Plan, execute, and optimize paid digital campaigns across Meta (Facebook/Instagram), Google Ads, TikTok, and marketplace-native advertising (Noon Ads, Amazon Sponsored Products).
- Own the full-funnel performance marketing strategy: prospecting, retargeting, and retention campaigns for both brand awareness and direct conversions.
- Manage budgets across campaigns and channels, ensuring ROAS, CPA, and revenue targets are met monthly and seasonally.
- Conduct A/B tests on creatives, audiences, bidding strategies, and landing pages to continuously improve performance.
- Collaborate with brand principals and internal teams to create campaign briefs, coordinate asset delivery, and ensure brand compliance.
- Produce weekly/monthly performance reports with actionable insights for senior management.
3. Product Cataloging & Content
- Build and maintain accurate, SEO-optimised product catalogs across all e-commerce channels — including titles, descriptions, attributes, sizing, imagery, and pricing.
- Work with buying and merchandising teams to receive product data and translate it into marketplace-ready catalog sheets.
- Manage digital asset libraries; ensure imagery is compliant with marketplace standards (white background, correct resolution, lifestyle shots).
- Conduct regular catalog audits: suppress out-of-stock SKUs, update prices and promotions, enrich incomplete listings.
- Maintain category taxonomy and attribute mapping for consistent cross-platform discoverability.
4. Systems Integration & Operations
- Lead the integration of e-commerce platforms with internal ERP/retail systems (inventory sync, order management, pricing feeds).
- Liaise with IT/ERP teams and platform technical partners to configure and test product feed automation, order routing, and stock level sync.
- Troubleshoot integration issues, data mismatches, and fulfillment discrepancies in coordination with warehouse and operations teams.
- Document SOPs for catalog uploads, order processing, and campaign workflows to ensure operational consistency.
- Evaluate and onboard relevant e-commerce tech tools (PIM systems, feed management, analytics platforms).
Essential
- 3–5 years of hands-on e-commerce experience in fashion/apparel retail, ideally in the GCC market.
- Proven track record in managing paid digital campaigns (Meta, Google) with measurable ROAS outcomes.
- Strong experience in product cataloging across marketplaces (Noon, Amazon, Namshi or equivalent).
- Familiarity with marketplace seller portals and onboarding processes.
- Experience in e-commerce system integrations (ERP/OMS/inventory sync) — not necessarily technical, but operationally fluent.
- Proficiency in Microsoft Excel for data management; comfortable with pivot tables and bulk catalog templates.
- Strong analytical mindset with the ability to interpret campaign and channel performance data.
- Excellent attention to detail, especially for product data accuracy and content quality.
Preferred
- Prior experience in a buying, merchandising, or retail operations environment.
- Exposure to GCC marketplaces and regional digital consumer behaviour.
- Experience with PIM (Product Information Management) tools or feed management platforms (e.g. Channable, DataFeedWatch).
- Working knowledge of Google Analytics, Meta Business Suite, and marketplace analytics dashboards.
- Basic understanding of SEO principles as applied to product listings.
- Familiarity with Saudi SASO/SABER product compliance requirements is an advantage.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at JAYCEE BRANDS
Design Specialist
Dubai, UAE
About the Role **Jaycee Brands L.L.C manages a portfolio of international fashion brands across all six GCC markets. We are looking for a Design Specialist who is equally at home developing a product tech pack and design
Retail Sales Associate
Dubai, UAE
Our new growing Company are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include worki
Visual Merchandiser (VM)
Dubai, UAE
We are looking for a creative Retail Visual Merchandiser that develops and implements all visual merchandising programs. Leads the design of in-store visual displays in support of the organization’s sales objectives. He
Retail Storekeeper
Dubai, UAE
We are looking for an organized, experienced store keeper to be responsible for all stock, staff management, and planning promotional campaigns for the store. To be successful as a store keeper you must be able to multit