Duty Manager

Application Close Date: 11:59pm on 15 October 2026

At Penrith City Council, it’s not about having to choose.

Life with us is the best of both worlds.

We currently have the following positions available to join our Venue Operations Team

Temporary Part Time Positions - shifts across Friday/ Saturday/Sunday - Summer seasonal contracts from October 2026 - April 2027.

Casual Positions - shifts available as required across 7 days during centre operational hours - Must be available on weekends

Duty Manager shifts are across a variety of hours, ranging from 5am-10pm, including weekend work, and able to work across all venues, including external splash parks within the LGA.

Overseeing the day-to-day operations of Aquatics and Leisure venues to ensure smooth, safe, and efficient service delivery

Acting as the first point of contact for daily operational matters, staff, contractors, and stakeholders

Providing excellent customer service and maintaining effective communication with customers and team members

Supporting staff through mentoring, coaching, and ongoing training and development

Identifying and resolving operational issues, making decisions to improve service and efficiency

Contributing ideas and feedback to enhance procedures and the overall running of the department

Ensuring compliance with Council policies, legislative requirements, and work health and safety standards

Participating in workplace change initiatives and fostering a positive, collaborative team environment

Maintaining accurate records and adhering to Council’s Code of Conduct and values

Penrith is a city on the rise, and our Aquatics and Leisure team is at the heart of promoting health, wellbeing and connection. At council we believe in challenge, growth, support and impact - and we see it in action everyday.

You'll join a team that values collaboration, safety, and professional development, and you will have access to benefits which make work seem less like....work.

Meet our Workforce Areas - Penrith City Council

Check out our Position Description to learn more about this role.

We are after someone who:

Holds Pool Lifeguard Certificate (Pool Lifeguard Skill Set)

Lifeguard Licence

First Aid and CPR Certificate

Pool Plant Operator (Aquatic Technical Operator Skill Set)

A valid NSW Working with Children Check

Strong leadership and mentoring skills, with the ability to coach and support staff

Ability to manage daily operations, resolve problems, and make effective decisions independently

Strong communication and interpersonal skills for liaising with staff, contractors, and stakeholders

Commitment to maintaining a safe, clean, and compliant environment in line with policies and procedures

Ability to work collaboratively within a team and foster a positive workplace culture

You will be required to undertake employment checks, which may include a Criminal History Check, Qualification Check, Working with Children Check, Medical Declaration and/or a Functional Test, as relevant to the position for which you have applied.

Where a Criminal History Check is required and has returned a result that indicates disclosable court outcomes, you will be required to provide a copy of the report to Penrith City Council, for review, to progress through the recruitment process.

If you’re nodding along and already picturing your first day, submit your application by hitting ‘ Apply Now ’ .

Please ensure the following qualifications are uploaded along with resume and cover letter, and comprehensive responses to selection criteria are submitted.

Pool Lifeguard Certificate (Pool Lifeguard Skill Set)

For more information, contact Lisa Galvin on 4732 8162

Applicants must have the right to live and work in Australia to apply for this position.

Council is a Child Safe Organisation. For more information about this, please see our website.

At Penrith City Council, we believe the best of both worlds means embracing the unique perspectives, backgrounds and experiences that make our City and our organisation vibrant. We are committed to building a workplace where everyone feels valued, respected and supported and welcome applicants from people of all backgrounds, abilities and identities.

We are seeking proactive, reliable and customer focused Duty Managers to oversee daily operations of our venues.