{bc}
Apply
greenhouse

Driver Manager

AFC Transport
Tampa, USA
Manager · 2+ years experience
Onsite
Discovered 4 days ago
Account management

Full Job Posting

What you bring

  • 2+ years in a driver-facing, customer success, or account management role
  • Calm, clear phone skills, including difficult conversations
  • Follow-through that closes every loop
  • Comfort working across multiple systems and keeping accurate notes

Nice to have

  • Experience with independent-contractor (1099) driver programs
  • McLeod, Samsara, or similar TMS/telematics tools
  • Working knowledge of settlements or HOS
  • What you get
  • Competitive base pay of $60K to $74K
  • Medical, dental, vision, and 401(k), with coverage starting the first of the month after 60 days
  • 80 hours of PTO per year
  • Weekly pay
  • A clear path to grow, with leaders who know your name
  • Where you'll work Tampa HQ, 1120 E Kennedy Blvd 5 days in office.
  • Our process A phone screen with People & Talent, a short Predictive Index assessment, an interview with the hiring manager, and a final conversation with leadership.
  • AFC Transport is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. Reasonable accommodations are available for qualified individuals with disabilities. This description is not a contract of employment; employment with AFC is at-will. Duties may change based on business needs.

Qualifications

  • 2+ years in a driver-facing, customer success, or account management role
  • Calm, clear phone skills, including difficult conversations
  • Follow-through that closes every loop
  • Comfort working across multiple systems and keeping accurate notes

Responsibilities

  • Own the relationship with your driver portfolio and return every call the same business day
  • Run documented 30/60/90-day check-ins with new drivers
  • Take driver concerns from the first call to resolution and keep drivers updated
  • Coordinate home-time requests with Dispatch
  • Explain settlement status and route disputes to the right specialist
  • Spot at-risk drivers early and lead retention conversations

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at AFC Transport

Dispatcher

Tampa, USA

Discovered 4 days ago

Driver Success Manager

Tampa, USA

Discovered 2 weeks ago

CLASS A CDL COMPANY REGIONAL FLATBED DRIVERS NEEDED!

, USA

Discovered 3 weeks agoFull-time

CLASS A CDL COMPANY REGIONAL FLATBED DRIVERS NEEDED!

, USA

Discovered 3 weeks agoFull-time

CLASS A CDL COMPANY REGIONAL FLATBED DRIVERS NEEDED!

, USA

Discovered 3 weeks agoFull-time

CLASS A CDL COMPANY REGIONAL FLATBED DRIVERS NEEDED!

, USA

Discovered 3 weeks agoFull-time