Donor Relationship Specialist

Maintain Donor Communication, Engagement, Stewardship, and Retention

Maintain consistent, personalized contact with an assigned portfolio of mid-level donors.

Send timely, warm gift acknowledgments, gratitude, and impact communciations.

Respond promptly and personally to donor inquiries and requests (manage generosity inbox).

Recognize donor milestones such as giving anniversaries, birthdays, and cumulative giving thresholds.

Recommend and support the handoff of qualifying donors to the Donor Relationship Manager.

Develop and execute a stewardship plan for the assigned portfolio, including calls, notes, and event invitations.

Support giving-tier upgrade campaigns and asks within the mid-level segment.

Coordinate with the Director of Donor Relations and other team members on shared donor communications, events, and campaigns.

Maintain donor records to ensure all are current and accurate in the CRM.

Identify and act on opportunities to deepen donor engagement (event attendance, volunteer involvement, storytelling touch points).

Monitor giving patterns to flag donors at risk of lapsing and proactively re-engage them.

Track and report on portfolio-level metrics including retention rate, upgrade rate, and acknowledgment turnaround time.

Partner with the team to invite mid-level donors into deeper giving, grounded in what they care about and the impact they’ve already made.

Excellent verbal, written, and interpersonal communication skills.

Strong relational skills with the ability to build authentic, long-term partnerships.

Ability to self-motivate, make independent decisions, and solve problems with innovation.

Extremely effective at multi-tasking and time management to meet strict deadlines while remaining flexible and open to change.

Ability to cultivate and maintain meaningful donor relationships through personalized communication, consistent engagement, and thoughtful stewardship.

High school diploma or GED.

0–3 years of experience in donor relations, relationship management, or a related field.

Paid parental leave, including maternity, paternity, and adoption leave.

Generous employer-paid leave for the use of vacation, sick time, and other qualifying reasons.

Innovative and comprehensive Medical, Dental, and Vision insurance that provides team members with useful resources and savings to navigate their holistic health.

Life insurance policy provided for all staff members at 2x annual salary at no cost. Additional life insurance coverage is available to purchase.

Short-Term and Long-Term disability is covered at 100% for full-time qualified staff members.

Comprehensive wellness and mental health benefits allow staff to proactively invest in their physical and emotional health.

Generous 401(k) retirement plan allowing a team member to have up to 12.5% (including employee contribution, employer match, and employer discretionary contribution) contributed into their account in their first year. It doesn’t stop there—the more years on staff, the greater the investment!

$160 annually in development dollars for team members to invest in their professional growth.

Casual dress and work environment.

And much more!

At Life.Church, every staff member, and intern is a minister and is expected to engage in the church's ministry fully. We consider ministry readiness and an individual’s capacity to represent Life.Church’s beliefs as a minister during the selection process for all staff and intern positions. An essential function within every position held by a staff member or intern at Life.Church is to uphold and represent the beliefs of Life.Church. Learn more about what we believe at Life.Church. While we unite around our mission, we know unity doesn’t mean uniformity. Our calling is too great, and our mission is too important not to be intentional about strengthening our team through diversity. We know that diverse perspectives in race, ethnicity, background, age, and gender are essential to reaching the world for Christ. To learn more about how we strengthen our team through diversity, visit our careers page. All data collected in our application process, from resume collection to application questions, is used for recruitment purposes only.