paycor
Donor Greeter
Goodwill Industries of Houston
Richmond, USA
Full-time
No Prior Experience Required
Onsite
USD 14-14 hourly
Discovered 1 months ago
Full Job Posting
- Greet each donor to accept donations with a cheerful and pleasant disposition.
- Provide excellent customer service.
- Unload and sort materials in the donation area according to GWH guidelines.
- Maintain accurate records of donations and issue completed donation receipts to all donors.
- Ability to communicate directly with the Transportation Department and participate in online meetings.
- Assist with keeping production supplies available.
- Assist with loading and unloading merchandise and equipment as needed.
- Assist with the security and safety of GWH team members and property.
- Perform necessary janitorial work.
- Must report all work incidents and injuries immediately.
- Performs other duties as assigned by Management.
- Demonstrate professionalism and present a friendly, cooperative attitude.
- Ability to multi-task, make quick decisions, adapt to change, and work in a team-oriented, fast-paced environment.
- Adheres to all GWH Policies & Procedures, Loss Prevention & Safety Regulations, and GWH Guiding Principles.
- Must be punctual and have dependable attendance and maintain an appropriate appearance.
- Must conduct work in a safe manner; maintain good housekeeping standards, have all aisles and pathways to fire exists are clear and free from clutter, and keep work areas neat and clean.
- Adheres to all GWH policies and procedures.
- Ability to communicate and interact well with a variety of personality types.
- Poses excellent customer service skills.
- Retail sales experience is preferred.
- High school diploma or equivalent preferred.
- Ability to work a flexible schedule.
- Must have reliable transportation.
- Donor # vs. Last Year
- Pre-sort Productivity
- Equipment Management
- Production Management
- Work Integrity: Follows established procedures and processes donations timely with a sense of urgency.
- Quality of Work: Attitude, sense of urgency, productivity, individual safety performance, etc.
- Safety Culture
- Attendance: Work schedule as assigned, notify leadership as needed, and no reoccurring issues.
- Image: Personal image keeps the work area/location clean, safe, and organized with no donor creep.
- Customer Ambassador Program (CAP): Receiving surveys (getting customers to participate) and favorable feedback.
About Goodwill Industries of Houston
Retail730 employeesFounded 1945
Provides job training, employment, and thrift retail services.
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