paycor
Donor Acquisition Specialist - lexington
Goodwill Industries of Houston
Sugar Land, USA
Full-time
No Prior Experience Required
Onsite
Discovered 1 months ago
Full Job Posting
- Greet each donor to accept donations with a cheerful and pleasant disposition.
- Perform GRATIS when accepting donations: G REET – Greet the donor at their vehicle with a smile. R ECEIPT – Have a printed Receipt in hand to give to the donor. A SSIST – Assist the donor with unloading their donations and handling them with care. T HANK – Thank the donor for their donation. I NVITE – Invite the donor to return to donate again! S ORT – Sort all donations into hardlines or softlines with urgency.
- G REET – Greet the donor at their vehicle with a smile.
- R ECEIPT – Have a printed Receipt in hand to give to the donor.
- A SSIST – Assist the donor with unloading their donations and handling them with care.
- T HANK – Thank the donor for their donation.
- I NVITE – Invite the donor to return to donate again!
- S ORT – Sort all donations into hardlines or softlines with urgency.
- Provide excellent customer service, show appreciation to donors, and invite them to return.
- Collect donations using donation carts and sort them out into categories.
- Maintain accurate records of donations and issue completed donation receipts to all donors.
- Ability to communicate clearly and directly with their immediate manager as well as the Transportation Department and other key leadership personnel.
- Assist with keeping production supplies available.
- Assist with loading and unloading donations and equipment as needed.
- Assist with the security and safety of GWH team members and property.
- Perform necessary janitorial work.
- Must report all work incidents and injuries immediately.
- Performs other duties as assigned by management.
- Demonstrate professionalism and present a friendly, cooperative attitude.
- Ability to multi-task, make quick decisions, adapt to change, and work in a team-oriented, fast-paced environment.
- Adheres to all GWH Policies & Procedures, Loss Prevention & Safety Regulations, and GWH Guiding Principles.
- Must be punctual, have dependable attendance, and maintain an appropriate appearance.
- Must safely conduct work; maintain good housekeeping standards; have all aisles and pathways to fire exits clear and free from clutter; and keep work areas neat and clean.
- May be asked to attend training sessions and participate in activities outside GWH.
- Adheres to local, state, and federal laws and regulations.
- Previous customer service experience is preferred.
- Ability to communicate and interact well with a variety of personality types.
- Poses excellent customer service skills.
- Retail sales experience is preferred.
- High school diploma or equivalent preferred.
- Ability to work a flexible schedule.
- Must have reliable transportation.
- Donor # vs. Last Year
- Equipment Management
- Production Management
• Transportation Dwell Time
- Work Integrity: Follows established procedures and processes donations timely with a sense of urgency.
- Quality of Work: Attitude, sense of urgency, productivity, individual safety performance, etc.
- Safety Culture
- Attendance: Work schedule as assigned, notify leadership as needed, and no reoccurring issues.
- Image: Keeps work area/location clean, safe, and organized with no donor creep.
About Goodwill Industries of Houston
Retail730 employeesFounded 1945
Provides job training, employment, and thrift retail services.
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