Document Control Analyst
Skills
About This Role
Key Job Accountabilities - I
- Maintain Corporate Documents system or portal to provide controlled access to up-to-date, and valid Documents (policies, procedures, etc.) to internal stakeholders/business end-users.
- Develop, maintain, and operate an appropriate Document Change Request (DCR) workflow to manage all end-user requests for creating, updating, and retiring Documents.
- Coordinate between internal stakeholders/business end-users and third-party service providers for proper control, retention, safeguarding and retrieval of physical records as per contract.
- Process DCRs at defined stages as per Manage Documents process and support business end-users by providing suitable and timely feedback.
Key Job Accountabilities - II
- Maintain database of status, ownership, identifiers, control logs, and other appropriate metadata for all documents and records received from internal and external sources before placement in the archive and/or uploading in the document and records management system.
- Develop business specifications, functional requirements, taxonomy and metadata model for workflows and other IT application to support/implement document and record management processes in consultation with IT system team and business stakeholders and in compliance with relevant legislation, regulation, and industry best practices.
- Provide training and awareness to internal stakeholders/business end-users on relevant policies, procedures, systems, and workflows supporting Manage Documents and Manage Records processes.
- Engage with internal stakeholders/business end-users, IT system experts, and third-party service providers to review and recommend areas for improvement and to continuously improve processes, procedures, practices, and systems.
- Secure all native files and data and signed copy originals of all Documents.
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