Divemaster Dive Operations

Job description

Key Responsibilities

• Lead certified divers on guided dives, ensuring safety, professionalism, and high-quality guest engagement.
• Assist instructors with the delivery of dive courses in accordance with PADI standards and procedures.
• Prepare dive boats and teaching environments daily to ensure operational readiness.
• Assist with daily cylinder filling, equipment handling, and maintaining a clean, professional dive center appearance.
• Support retail and dive-related sales activities, acting as a brand ambassador for Galaxea experiences.
• Collaborate with Sustainability and SEZ teams to ensure alignment with environmental and marine protection requirements.
• Maintain the highest safety standards when leading dives, ensuring all diving and underwater tourism activities are conducted professionally.
• Maintain thorough knowledge of PADI products and courses, including prerequisites, materials, standards, and documentation.
• Ensure accurate and up-to-date records are maintained for dive activities, training, and certifications.
• Contribute to identifying opportunities for continuous improvement across dive center operations, systems, and practices.

Qualifications and Experience

• Certification: Active and renewed PADI Divemaster certification.
• Diving Experience: Minimum 250 logged dives across various geographic locations.
• Industry Knowledge: Strong knowledge of PADI courses and standards.
• Operational Background: Proven background in dive center operations and dive retail.
• Customer Service: Hospitality and guest service experience.
• Safety: Diving health and safety experience, with a valid Fit-to-Dive medical.
• Technical Skills: Equipment handling and basic maintenance knowledge.
• Environmental Awareness: Marine conservation awareness.
• Essential Skills
• Communication: Excellent written and spoken English, strong communication and public-speaking skills, ability to deliver high-quality briefings and debriefings.
• Guest Focus: Guest-focused mindset with a proactive attitude, ability to manage guest requests and complaints professionally, comfortable working with high-end clientele.
• Operational Acumen: Ability to deliver engaging and safe guided dive experiences, strong attention to detail and time management, ability to support dive center administration and planning.
• Professionalism: Strong safety awareness and role-model behavior, ability to work independently and as part of a multicultural team with sound judgment, high standards of confidentiality and professionalism.
• Technical Proficiency: Proficient in Microsoft Office.
• Interest: Interest in marine science, conservation, and education.
• Desirable Skills
• Additional languages (Arabic preferred).
• PADI DSD Leader rating.
• Renewed EFR Instructor certification.
• Social media and content creation skills.
• Underwater photography and videography.
• Marine life identification skills.
• Workshop technician experience across equipment brands.
• Valid powerboat license.