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Director, Website & eCommerce

MKS Instruments
Andover, USA
Full-time
Director · 10+ years experience
Onsite
Discovered 2 weeks ago
sap

Full Job Posting

Skills

  • You Bring:
  • Bachelor’s degree in marketing, digital marketing, business, communications, information systems, or a related field; advanced degree preferred.
  • 10+ years of experience leading website, eCommerce, digital marketing, or digital customer experience functions, preferably in a global B2B or technical environment.
  • Demonstrated experience managing complex website ecosystems, eCommerce platforms, web development projects, UX/UI initiatives, AEO and SEO programs, and analytics-driven optimization.
  • Strong understanding of B2B eCommerce, digital customer journeys, content strategy, search optimization, marketing technology, CRM integration, and web performance measurement.
  • Understanding of AI tools and process for both internal efficiency and external customer engagement.
  • Proven ability to lead cross-functional programs involving marketing, IT, product management, sales, customer service, external agencies, and global stakeholders.
  • Experience leading teams, managing vendors, setting priorities, and converting business requirements into deliverable roadmaps and measurable outcomes.
  • Excellent communication, executive presence, problem-solving, and project management skills.
  • Preferred:
  • Experience with headless or composable commerce architecture, server-side rendering, AEO and SEO remediation, and large-scale website redesign or consolidation programs.
  • Familiarity with SAP-connected B2B commerce environments, purchasing and order management workflows, and self-service customer portals.
  • Experience supporting global brand initiatives across digital properties.
  • Knowledge of industrial technology, semiconductor, photonics, advanced electronics, or manufacturing markets.
  • Experience building or scaling distributed web development teams and working with remote resources.
  • Success Measures:
  • Delivery of priority website transformation milestones on time and with clear stakeholder alignment.
  • Improved website performance, AEO and SEO visibility, product findability, customer engagement, and digital conversion metrics.
  • Increased velocity in resolving web/eCommerce backlog items and launching requested customer-facing features.
  • Stronger governance, documentation, ownership, and transparency across web/eCommerce priorities.
  • Improved internal stakeholder satisfaction and a more cohesive One MKS website digital customer experience.
  • Compensation and Benefits:
  • Salary Pay Range: $168,300.00 - 280,500.00 per year. This range is a good faith estimate of the expected salary range for this position, based on a wide range of factors including qualifications, experience and training, operational and business needs and other considerations permitted by law.
  • Bonus: This position is eligible for a discretionary annual bonus, in an amount to be determined by MKS [or as applicable].

Qualifications

  • 10+ years of experience leading website, eCommerce, digital marketing, or digital customer experience functions, preferably in a global B2B or technical environment.
  • Demonstrated experience managing complex website ecosystems, eCommerce platforms, web development projects, UX/UI initiatives, AEO and SEO programs, and analytics-driven optimization.
  • Strong understanding of B2B eCommerce, digital customer journeys, content strategy, search optimization, marketing technology, CRM integration, and web performance measurement.
  • Understanding of AI tools and process for both internal efficiency and external customer engagement.
  • Proven ability to lead cross-functional programs involving marketing, IT, product management, sales, customer service, external agencies, and global stakeholders.
  • Experience leading teams, managing vendors, setting priorities, and converting business requirements into deliverable roadmaps and measurable outcomes.
  • Excellent communication, executive presence, problem-solving, and project management skills.
  • Experience with headless or composable commerce architecture, server-side rendering, AEO and SEO remediation, and large-scale website redesign or consolidation programs.
  • Familiarity with SAP-connected B2B commerce environments, purchasing and order management workflows, and self-service customer portals.
  • Experience supporting global brand initiatives across digital properties.
  • Knowledge of industrial technology, semiconductor, photonics, advanced electronics, or manufacturing markets.
  • Experience building or scaling distributed web development teams and working with remote resources.
  • Delivery of priority website transformation milestones on time and with clear stakeholder alignment.
  • Improved website performance, AEO and SEO visibility, product findability, customer engagement, and digital conversion metrics.
  • Increased velocity in resolving web/eCommerce backlog items and launching requested customer-facing features.
  • Stronger governance, documentation, ownership, and transparency across web/eCommerce priorities.
  • Improved internal stakeholder satisfaction and a more cohesive One MKS website digital customer experience.
  • Salary Pay Range: $168,300.00 - 280,500.00 per year. This range is a good faith estimate of the expected salary range for this position, based on a wide range of factors including qualifications, experience and training, operational and business needs and other considerations permitted by law.

Preferred Qualifications

  • Bachelor’s degree in marketing, digital marketing, business, communications, information systems, or a related field; advanced degree preferred.
  • Bonus: This position is eligible for a discretionary annual bonus, in an amount to be determined by MKS [or as applicable].

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