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workday

Director, Support Engineering

Mavenir
Richardson, USA
Full-time
Director
Onsite
Discovered 3 weeks ago
linux

Full Job Posting

Key Responsibilities

  • Requires a Bachelor's degree (or foreign equivalent} in Computer Science, Computer Engineering, Electrical Engineering or a directly related field plus five (5) years of experience in telecommunications operations. Experience must include:
  • Five (5) years of experience in the following (experience may be gained concurrently):
  • Telecom operations specifically with software deployment, and support
  • Mobile Telecommunication architectures and protocols (SS7, 3G, IMS, VoIP, LTE, Vol TE, VoWiFi, RTP, SDP, or Diameter).
  • Three (3) years of experience in the following (experience may be gained concurrently):
  • People management and technical leadership, or equivalent experience leading multinational teams.
  • One (1) year of experience in the following (experience may be gained concurrently):
  • Deploying, supporting, and designing Unix/Linux based telecom products and solutions in datacenters.
  • Software development life cycle components include requirements, specifications, design, and testing.
  • Implementing and validating secure, real-time network access with session border controllers.
  • Evaluating technical and product requirements and translating these into a fully operational solution deployment.
  • Incident management including the coordination of cross disciplinary teams towards a timely service restoration, customer communication, and root-cause analysis.
  • This position qualifies for the employee referral program.
  • To Apply: Send resumes to https://mavenir.wd1.myworkdayjobs.com/Mavenir_Careers/job/Richardson-TX/Director--Support-Engineering_R0016481.

Job Requirements

  • Requires a Bachelor's degree (or foreign equivalent} in Computer Science, Computer Engineering, Electrical Engineering or a directly related field plus five (5) years of experience in telecommunications operations. Experience must include:
  • Five (5) years of experience in the following (experience may be gained concurrently):
  • Telecom operations specifically with software deployment, and support
  • Mobile Telecommunication architectures and protocols (SS7, 3G, IMS, VoIP, LTE, Vol TE, VoWiFi, RTP, SDP, or Diameter).
  • Three (3) years of experience in the following (experience may be gained concurrently):
  • People management and technical leadership, or equivalent experience leading multinational teams.
  • One (1) year of experience in the following (experience may be gained concurrently):
  • Deploying, supporting, and designing Unix/Linux based telecom products and solutions in datacenters.
  • Software development life cycle components include requirements, specifications, design, and testing.
  • Implementing and validating secure, real-time network access with session border controllers.
  • Evaluating technical and product requirements and translating these into a fully operational solution deployment.
  • Incident management including the coordination of cross disciplinary teams towards a timely service restoration, customer communication, and root-cause analysis.
  • This position qualifies for the employee referral program.
  • To Apply: Send resumes to https://mavenir.wd1.myworkdayjobs.com/Mavenir_Careers/job/Richardson-TX/Director--Support-Engineering_R0016481.
  • #LI-DNI
  • Accessibility
  • Mavenir is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you are a US applicant in need of special assistance or an accommodation while seeking employment, please e-mail [email protected] or call: +1-469-916-4393. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
  • Mavenir is an Equal Employment Opportunity (EEO) employer and welcomes qualified applicants from around the world, regardless of their ethnicity, gender, religion, nationality, age, disability, or other legally protected status.

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