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Director, Sponsor Analytics

Manulife
Toronto, CAN
Full-time
Director
Onsite
Discovered 6 days ago

Full Job Posting

Required Qualifications:

  • University degree in business, finance, analytics, technology, mathematics, engineering or another quantitative field. An advanced degree is considered an asset.
  • Significant leadership experience in analytics, business intelligence, reporting or a related data function, including leading teams through change and transformation.
  • Strong experience developing client-, sponsor- or externally facing analytics and reporting solutions and translating complex data into meaningful business insights.
  • Demonstrated ability to apply analytics across business problems, including recurring reporting, exploratory analysis, strategic insights and scalable analytical solutions.
  • Strong understanding of the Group Benefits business and the needs of plan sponsors, Distribution partners and internal stakeholders.
  • Demonstrated experience developing and executing analytics and reporting strategies that balance immediate stakeholder needs with longer-term scalable capabilities.
  • Experience partnering with Distribution and client-facing teams and using data visualization and storytelling to communicate with technical and non-technical audiences.
  • Experience with modern analytics, business intelligence and data technologies, including dashboards, automated reporting and self-service analytics.
  • Ability to identify analytical opportunities, structure ambiguous business questions and translate data into recommendations and business outcomes.
  • Strong understanding of data quality, governance, privacy and protection, particularly for sponsor- or external-facing reporting.
  • Demonstrated ability to translate business requirements into analytical solutions, challenge requests appropriately and prioritize based on sponsor and business value, strategic alignment and organizational capacity.
  • Strong executive communication and stakeholder management skills, with the ability to establish credibility with senior leaders, Distribution partners and cross-functional teams.
  • Ability to work effectively in a complex, matrixed organization and align business, data and technology partners around shared objectives.
  • Curious, pragmatic and outcome-oriented, with a passion for using data and analytics to improve the sponsor experience, support healthier outcomes and drive better business decisions.

Preferred Qualifications:

  • Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.
  • When you join our team:
  • We’ll empower you to learn and grow the career you want.
  • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
  • As part of our global team, we’ll support you in shaping the future you want to see.
  • The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$113,260.00 CAD - $210,340.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

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