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Director Sales & Operations Workforce Planning

United Site Services
Meridian, USA
Full-time
Senior · 10+ years experience
Onsite
USD 128800-193200 yearly / year
Discovered 1 weeks ago
BI toolsERPCRMworkforce management software

Full Job Posting

SUPERVISORY RESPONSIBILITIES

  • This role has supervisory responsibilities
  • EDUCATION
  • Min/Preferred
  • Education Level
  • Minimum Preferred
  • 4 Year / Bachelor’s degree
  • Graduate degree
  • EXPERIENCE
  • Minimum Years of Experience
  • 10 in workforce planning, forecasting, and resource optimization in field operations or service delivery environments
  • 7 leadership experience, leading large diverse teams to achieve results

ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES

  • Expertise in Sales and Operations Planning, integrated business planning, demand forecasting, capacity planning, and workforce planning.
  • Demonstrated experience leading a recurring enterprise S&OP cadence and facilitating executive-level planning and decision forums.
  • Strong understanding of operational capacity, labor economics, service delivery, and financial planning.
  • Ability to translate demand signals into labor, fleet, equipment, and other operational resource requirements.
  • Advanced analytical and scenario-modeling skills, with the ability to identify tradeoffs and recommend practical actions.
  • Experience establishing and managing forecast accuracy, plan adherence, utilization, productivity, service, and financial metrics.
  • Strong working knowledge of labor management, scheduling, forecasting, ERP, CRM, and business intelligence systems.
  • Excellent executive communication and facilitation skills, with the ability to influence decisions across functions and levels.
  • Proficiency in Excel, BI tools, and planning or workforce management software.
  • Demonstrated ability to lead cross-functional initiatives, process transformation, and change adoption in a decentralized organization.
  • Sit while answering phones or reply to emails.
  • Use hands and fingers to handle, control or feel objects tools or controls.
  • Repeat the same movements when entering data .
  • See details of objects that are less than a few feet away.
  • Speak clearly so listeners can understand.
  • Understand the speech of another person.
  • Focus on one source of sound and ignore others.
  • Hear sounds and recognize the difference between them.
  • See differences between colors, shades and brightness.

All full-time employees working an average of 30 hours or more per week are eligible for the following benefits

  • Holiday & Paid Time Off (pro-rated for Part-Time employees)
  • Medical/Pharmacy
  • Dental
  • Vision
  • Employer-Paid Short-Term Disability
  • Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
  • Voluntary Employee Life & Accidental Death and Dismemberment
  • Voluntary Spousal Life
  • Voluntary Dependent Life
  • Hospital Indemnity, Accident and Critical Illness
  • Commuter/Transit Account
  • Healthcare Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Health Savings Account
  • 401(k) with employer match
  • Employer-Paid Employee Assistance Program (EAP)
  • Employee Discounts
  • Some positions may require secure site access and/or domestic air travel. All candidates for positions which require secure site access and/or domestic air travel must possess an acceptable form of identification to comply with state and federal regulations, such as REAL ID-compliant driver’s license or state ID, or U.S. passport. This statement is not intended to require documentation beyond what is acceptable under the federal I-9 form process administered by the U.S. Citizenship and Immigration Services (USCIS); and should not be construed as creating additional employment eligibility verification requirements.
  • United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

Requirements

  • Expertise in Sales and Operations Planning, integrated business planning, demand forecasting, capacity planning, and workforce planning.
  • Demonstrated experience leading a recurring enterprise S&OP cadence and facilitating executive-level planning and decision forums.
  • Strong understanding of operational capacity, labor economics, service delivery, and financial planning.
  • Ability to translate demand signals into labor, fleet, equipment, and other operational resource requirements.
  • Advanced analytical and scenario-modeling skills, with the ability to identify tradeoffs and recommend practical actions.
  • Experience establishing and managing forecast accuracy, plan adherence, utilization, productivity, service, and financial metrics.
  • Strong working knowledge of labor management, scheduling, forecasting, ERP, CRM, and business intelligence systems.
  • Excellent executive communication and facilitation skills, with the ability to influence decisions across functions and levels.
  • Proficiency in Excel, BI tools, and planning or workforce management software.
  • Demonstrated ability to lead cross-functional initiatives, process transformation, and change adoption in a decentralized organization.
  • Sit while answering phones or reply to emails.
  • Use hands and fingers to handle, control or feel objects tools or controls.
  • Repeat the same movements when entering data .
  • See details of objects that are less than a few feet away.
  • Speak clearly so listeners can understand.
  • Understand the speech of another person.
  • Focus on one source of sound and ignore others.
  • Hear sounds and recognize the difference between them.
  • See differences between colors, shades and brightness.

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