Director, Program Management
Full Job Posting
What You’ll Do:
Lead the Magic Franchise Program Management Team: Support your Partner Program Managers through resolving critical issues, ensuring final delivery, and growing partner engagement throughout the Magic ecosystem. You will establish the team’s rhythm, clear day-to-day obstacles, and anticipate and manage the expectations of internal and external collaborators and customers.
Develop the Craft & Team: Establish the best practices that scale the team’s impact, and coach and mentor Partner Program Managers into well-rounded, cross-functional leaders.
Drive Emerging Franchise Initiatives: Manage a portfolio of principal-level initiatives that build Magic’s future. You will assess and help craft pitches for new Universes Beyond sets. You will also assemble and lead cross-functional teams to bring new ideas and special projects to life.
Be the Partner Expert. Serve as the primary partner specialist within Wizards of the Coast, coaching teams on effective partner engagement and communication, while advancing the Magic franchise goals with partners.
What You’ll Bring:
A proven program management leader with a track record of succeeding in ambiguity and operating effectively within complex, matrixed organizations. Effective escalation management and problem-solving skills, with the judgment to resolve challenges.
A demonstrated ability to coach, mentor, and lead senior program managers. A track record of building high-performing teams through operational efficiency and best practices
Strategic vision to identify and build new opportunities, paired with the creative and editorial judgment to evaluate pitches.
Outstanding relationship-building and influencing abilities, including the capacity to advance an agenda through informal channels and maintain strong connections across partner studios.
Extensive knowledge of the Magic ecosystem and partner programs, along with the insights to identify and grow partner engagement.
Excellent verbal, written, and presentation skills, including the ability to deliver clear and concise instructions and feedback to partners.
Ability to curate and interpret data from multiple sources, synthesize a compelling story, and develop actionable recommendations.
Passion for play and a desire to take on increased responsibilities over time.
BA/BS or equivalent experience preferred.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range$189,400—$295,900 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.
Qualifications
- A proven program management leader with a track record of succeeding in ambiguity and operating effectively within complex, matrixed organizations. Effective escalation management and problem-solving skills, with the judgment to resolve challenges.
- A demonstrated ability to coach, mentor, and lead senior program managers. A track record of building high-performing teams through operational efficiency and best practices
- Strategic vision to identify and build new opportunities, paired with the creative and editorial judgment to evaluate pitches.
- Outstanding relationship-building and influencing abilities, including the capacity to advance an agenda through informal channels and maintain strong connections across partner studios.
- Extensive knowledge of the Magic ecosystem and partner programs, along with the insights to identify and grow partner engagement.
- Excellent verbal, written, and presentation skills, including the ability to deliver clear and concise instructions and feedback to partners.
- Ability to curate and interpret data from multiple sources, synthesize a compelling story, and develop actionable recommendations.
- Passion for play and a desire to take on increased responsibilities over time.
- The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
- Pay Range$189,400—$295,900 USD
- Health & Wellness
- Time Off to Recharge
- Financial Well-being
- Life & Family Support
- Volunteer and Community Initiatives
- Learning & Development
- Exclusive Perks
- Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.
Preferred Qualifications
- BA/BS or equivalent experience preferred.
Responsibilities
- Lead the Magic Franchise Program Management Team: Support your Partner Program Managers through resolving critical issues, ensuring final delivery, and growing partner engagement throughout the Magic ecosystem. You will establish the team’s rhythm, clear day-to-day obstacles, and anticipate and manage the expectations of internal and external collaborators and customers.
- Develop the Craft & Team: Establish the best practices that scale the team’s impact, and coach and mentor Partner Program Managers into well-rounded, cross-functional leaders.
- Drive Emerging Franchise Initiatives: Manage a portfolio of principal-level initiatives that build Magic’s future. You will assess and help craft pitches for new Universes Beyond sets. You will also assemble and lead cross-functional teams to bring new ideas and special projects to life.
- Be the Partner Expert. Serve as the primary partner specialist within Wizards of the Coast, coaching teams on effective partner engagement and communication, while advancing the Magic franchise goals with partners.
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