Director, Product Engineering

Role overview

Key responsibilities

• Lead engineering delivery, maintenance, modernization, integration, release management, operational support, and technology enablement.
• Set engineering strategy, delivery models, governance, operational practices, and priorities aligned with business objectives and client commitments.
• Oversee capacity, workforce planning, delivery performance, risk, quality, operational readiness, and technology health.
• Guide roadmaps, releases, modernization investments, technical debt management, platform sustainability, cloud adoption, and SaaS evolution.
• Build engineering capability through talent acquisition, leadership development, succession planning, coaching, and performance management.
• Manage metrics, governance reporting, complex escalations, incidents, business continuity, and client-impacting events.
• Promote automation, AI-assisted engineering, DevOps, quality practices, security, privacy, resiliency, and maintainable solutions.

Required qualifications

• University degree in Computer Science, Software Engineering, Information Technology, Engineering, or equivalent education and relevant experience.
• At least 10 years of progressive enterprise software delivery experience, including leadership of engineering organizations or software delivery functions.
• At least 5 years leading managers, engineering leaders, architects, or multidisciplinary technical teams.
• Experience with engineering strategy, delivery execution, resource planning, governance, and operational accountability in complex software environments.
• Strong written and verbal communication; ability to lead change, influence decisions, manage competing priorities, and align stakeholders.
• Experience in Agile, DevOps, iterative, SaaS, cloud-enabled, or hybrid delivery environments.
• Experience supporting healthcare, eHealth, claims adjudication, benefits administration, provider or beneficiary management, or FHIR environments.
• Must be able to pass a Criminal Record Check and be eligible to work in Canada.

Preferred experience

• Large-scale modernization, cloud transformation, SaaS evolution, platform renewal, or enterprise technology transformation.
• Familiarity with multi-tenant architectures, configurable platforms, shared services, cloud-native engineering, and scalable SaaS models.
• Experience establishing engineering governance, operating models, organizational standards, delivery methods, or technology centres of excellence.
• Exposure to digital health interoperability, healthcare integrations, APIs, data exchange, and regulated technology environments.
• Understanding of resilience, observability, cybersecurity, privacy, regulatory compliance, disaster recovery, and business continuity.

Workplace

• The role is listed as remote. May require occasional travel.

Benefits

• Benefits include employer-paid coverage starting day one, paid vacation, retirement savings plan, flexible scheduling, wellness and assistance resources, and professional development opportunities.

Compensation

• Posted minimum salary is $155,000 and maximum salary is $185,000; the posting does not specify a pay cadence.