Director - Operational Readiness

Overview

Key Responsibilities

• Develop and implement comprehensive operational readiness plans aligned with project timelines and organizational objectives.
• Lead cross-functional coordination to address operational needs across departments ensuring all systems, processes, and staff are ready for launch.
• Oversee the assessment of operational risks and develop mitigation strategies to guarantee smooth project openings.
• Manage training programs to equip operational teams with necessary skills and knowledge.
• Monitor readiness progress through established metrics and KPIs, ensuring stakeholders are informed and projects remain on track.
• Drive continuous improvement initiatives to optimize operational efficiency and guest satisfaction post-launch.
• **Requirements*** Bachelor’s degree in Business Administration, Operations Management, Hospitality, or a related discipline; Master’s degree preferred.
• Minimum 8 years of progressive experience in operational readiness, project management, or operations leadership within entertainment, hospitality, or large-scale infrastructure projects.
• Proven expertise in leading operational launch initiatives and cross-functional teams.
• Strong strategic thinking and problem-solving skills with attention to detail.
• Excellent communication, leadership, and stakeholder management abilities.
• Experience developing and delivering comprehensive training programs.
• Ability to work effectively under pressure, managing multiple priorities in a fast-paced environment.
• Familiarity with the Saudi Arabian market and cultural norms is an advantage.