Director of Product

About This Role

About the role

As our Director of Product, your mission will be to position Payfuture as the leading payments platform across emerging markets by shaping product strategy, building scalable product capabilities, and leading high-performing product teams that deliver measurable commercial impact.

You will own the vision, roadmap, and execution across Payfuture’s core payments, EMI, and cross-border solutions while driving innovation that differentiates us in highly competitive global markets.

Success in this role means:

• Establishing Payfuture as a best-in-class payments platform in emerging markets.
• Identifying and capitalising on market gaps through differentiated product strategy.
• Accelerating enterprise merchant adoption across payments products.
• Building scalable product processes, teams, and operating models.
• Delivering significant revenue growth from cross-border payment solutions.

What you’ll be responsible for,

Product Vision, Strategy & Leadership

• Define and lead Payfuture’s global product vision across gateway, cross-border corridors, FX, settlement, and net-off solutions.
• Build and execute a multi-year product strategy aligned with company growth objectives and revenue targets.
• Lead product prioritisation across multiple business lines, balancing customer value, commercial opportunity, operational scalability, and regulatory requirements.
• Establish a product operating framework that enables rapid execution, clear accountability, and data-driven decision-making.
• Build, mentor, and scale a high-performing product organisation.

Market Intelligence & Competitive Positioning

• Continuously benchmark Payfuture against global and regional competitors across payments, acquiring, FX, and remittance solutions.
• Identify whitespace opportunities in corridors, compliance, settlement, onboarding, and merchant experience.
• Translate market insights into strategic product investments and differentiated capabilities.
• Produce executive-level competitive insights and strategic recommendations for leadership, sales, and commercial teams.

Merchant & Customer-Centric Innovation

• Partner directly with enterprise merchants, financial institutions, and strategic partners to understand evolving market needs.
• Drive the development of merchant-first products that improve onboarding speed, simplify integrations, reduce compliance friction, and unlock new payment corridors.
• Champion customer discovery, feedback loops, and product analytics to ensure solutions drive measurable customer and business outcomes.
• Build scalable API-first products and platform capabilities that improve developer experience and merchant adoption.

Product Execution & Delivery

• Oversee the end-to-end product lifecycle from discovery and business case development through launch, adoption, and optimisation.
• Ensure PRDs, technical specifications, and product requirements incorporate compliance, risk, finance, and operational considerations.
• Partner closely with Engineering, Compliance, Risk, Operations, and Finance to deliver secure, scalable, and regulator-ready products.
• Drive operational excellence in product delivery with clear KPIs, prioritisation frameworks, and roadmap governance.
• Work with AI and data teams to automate integrations, compliance workflows, onboarding, and risk reviews.

Commercial & Cross-Functional Leadership

• Partner with Sales and Commercial teams to support enterprise merchant acquisition and strategic deals.
• Align product investments with revenue growth, corridor profitability, merchant ROI, and long-term platform scalability.
• Collaborate with Compliance and AML teams to ensure products are regulator-proof by design.
• Present product strategy, roadmap progress, and business impact to executive leadership and stakeholders.

Your KPIs

• Growth in enterprise merchant and financial institution adoption.
• Revenue contribution from strategic payments products.
• Expansion of corridor coverage and product capabilities versus competitors.
• Reduction in merchant onboarding and integration timelines.
• Product adoption, activation, and retention metrics.
• Delivery of roadmap milestones and strategic initiatives.
• Improvement in merchant satisfaction and platform scalability.

You will be a great fit if you

• Are aligned with our values of Belief, Positivity, Accountability & Ownership, Speed, and Execution.
• Have 8–12+ years of experience in product management within fintech, payments, banking, or financial infrastructure.
• Have significant leadership experience managing and scaling product teams in high-growth environments.
• Possess deep expertise in cross-border payments, FX, remittance, merchant acquiring, or embedded finance.
• Have a strong track record of defining product strategy and delivering products that achieve enterprise adoption and commercial success.
• Are commercially minded and able to connect product decisions to revenue, profitability, corridor expansion, and customer ROI.
• Are highly analytical, customer-focused, and execution-oriented.
• Are comfortable operating across global and emerging markets including India, Africa, LatAm, and MENA.
• Thrive in fast-paced, entrepreneurial environments where strategic thinking and hands-on execution are equally important.
• Have excellent stakeholder management and executive communication skills.