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Director of Operations II - Workers Compensation

Elevate Patient Financial Solutions
Remote, USA
Full-time
Mid Level
Remote
Discovered 1 months ago

Full Job Posting

  • Carry out responsibilities in accordance with Elevate PFS policies and procedures and applicable regulations, including HIPAA, state/federal regulations related to operations, and labor regulations
  • Lead team to achieve performance of short-term goals and shares in long term planning with respective leadership team
  • Achieve financial objectives (revenue and earnings) for his/her region/business unit.
  • Contribute to the business development process to increase market share and sale of additional service lines to existing clients
  • Escalate customer issues/concerns/problems in a pro-active and timely manner within reporting structure
  • Ensure continuous improvement of key operational processes and personnel
  • Evaluate and resolve general and specific business conditions as they relate to operational issues, and keep appropriate corporate departments fully informed
  • Work in concert with RVP/VP to develop and implement strategies by contributing information, analysis, and recommendations to strategic thinking and direction
  • Oversee the employee evaluation process, including but not limited to performance evaluations, merit increases, and benchmark standards
  • Other duties as assigned
  • A Bachelor’s Degree in Finance/Accounting, Healthcare Management, Business (MBA/MHA) or related business field
  • Three years’ experience in hospital revenue cycle management industry
  • Minimum of 2 years of management experience leading at least 10 people
  • Strong leadership and communication skills, high service orientation and strong computer system and analytical skills are required
  • Must be adept at creating change and motivating teams through change
  • Excellent time management and prioritization skills
  • Accustomed to working in a rapidly changing environment
  • Working knowledge of Microsoft Office Suite and the ability to learn computer applications
  • Knowledge of HIPAA, ACA and EMTALA regulations
  • Demonstrated ability to multi-task numerous systems, employee, and client urgencies.
  • Excellent communication skills both written and oral
  • Requires track record of outstanding leadership, teamwork and general management skills with budget and accounting practices
  • Evidence of creativity, intensity, integrity, reasoned and thoughtful judgment, sense of urgency, a balance between analytical and intuitive skills and a willingness to “roll-up sleeves” and apply these attributes.
  • Requires maturity, self-confidence, and sensitivity to function comfortably and effectively in a demanding environment
  • Demonstrated willingness to get into the detail and capable of evaluating operations first-hand
  • Has the stature to be credible with clients and senior company leadership; able to gain trust quickly
  • Remote and Hybrid positions require a home internet connection that meets the company’s upload and download speed criteria.

• Medical, Dental & Vision Insurance

  • 401K (100% match for the first 3% & 50% match for the next 2%)
  • 15 days of PTO
  • 7 paid Holidays
  • 2 Floating holidays
  • 1 Elevate Day (floating holiday)
  • Pet Insurance
  • Employee referral bonus program
  • Teamwork: We believe in teamwork and having fun together
  • Career Growth: Gain great experience to promote to higher roles

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