Director of Family Services - CAHS

Promote Keystone’s mission, values, and culture through all aspects of the role

Provide leadership and oversight of Family Services, including active supervision, family support, Policy Council, recruitment, selection, enrollment, and delivery of high-quality services

Collaborate with leadership, departmental teams, families, community agencies, and other stakeholders to establish priorities, strengthen partnerships, coordinate services, and support agency goals and objectives

Develop and maintain reporting and monitoring systems; compile and analyze program data, assessments, surveys, and other information to evaluate service delivery and drive continuous improvement

Ensure compliance with applicable federal, state, and local laws, regulations, standards, fiscal requirements, policies, and procedures, including preparation for and participation in federal reviews

Support effective program operations through budgeting, fiscal oversight, problem solving, grant development, organizational change, communication, and continuous improvement of systems and service procedures

Maintain appropriate and professional boundaries

Participate in projects and initiatives with cross-functional collaboration as requested

Perform other duties as assigned

Compensation & Benefits:

Annual salary starting at $62,000

Eligible employees will have access to our comprehensive benefits package, including medical, dental, and vision insurance; 401(k)-retirement plan with company match; paid time off (PTO); tuition reimbursement, wellness programs, and more

Bachelor’s degree in Social Services, Human Services, Family Development or other related field

Bachelor’s degree in other fields with an equivalent combination of experience and/or training providing the required skills and competencies may be considered

Master's degree preferred

4 years of related work experience, including progressive supervisory and administrative management experience.

Significant knowledge and experience in areas of focus with knowledge of applicable laws, policy development, and system implementation.

Maintains appropriate and professional boundaries

A valid driver’s license may be required. Depending on the work location, reliable daily access to a privately maintained and insured vehicle may also be required

Comfortable communicating clearly in both written and spoken formats, with the ability to understand and apply written information

Comfortable using Microsoft Office applications such as Word, Excel, Outlook, and Teams, and open to learning new electronic systems

Demonstrated ability to interpret regulations, manage complex programs, analyze data, and implement process improvements

Strong leadership, organizational, problem-solving, and relationship-building skills

Experience leading teams through organizational change and fostering a positive, collaborative work environment

Ability to successfully complete the pre-employment process, including background checks, clearances, and verifications

Keystone Human Services prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on any category protected by applicable federal, state, or local law.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.