oracle
Director, Digital Product Mgmt - API Gateways, Managed File Transfer & Agentic Platforms - Enterprise Architecture
American Express
Phoenix, USA
Full-time
Director · 8+ years experience
Hybrid
Discovered 1 weeks ago
aws
Key Skills for This Role
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Full Job Posting
Qualifications
- Minimum Qualifications
- Bachelor’s degree in computer science, computer science engineering, or related experience required; advanced degree preferred. • 8+ years of product management, technology product leadership, platform strategy, or related experience, including ownership of complex products or platforms. • Proven ability to define and deliver multi-year product strategies, roadmaps, priorities, and outcomes. • Experience managing technology products that serve developers, applications, business teams, partners at scale. • Sufficient proficiency to partner effectively with Engineering and Architecture on cloud, integration, security, reliability, automation, and platform modernization. • Experience using customer insights, product data, and business priorities to make decisions, simplify experiences, and improve adoption. • Exposure to AI, intelligent automation, or new technologies and the ability to translate them into practical product opportunities. • Strong collaboration, influencing, communication, analytical, and problem-solving skills, including aligning with diverse teams and communicate with senior leaders. • Experience working across Engineering, Cybersecurity, Risk, Compliance, Operations, and business teams to deliver secure and resilient technology products. • Experience leading, mentoring, and developing product professionals and applying Agile/Lean practices to improve delivery. Preferred Qualifications • Product leadership experience with API Gateway, API management, MFT, middleware, data movement, or developer platforms at scale. • Knowledge of API management capabilities and technologies, including traffic control, authentication, authorization, policy enforcement, rate limiting, and platforms such as Apigee, Kong, or AWS API Gateway. • Knowledge of secure file-transfer capabilities, including encryption, orchestration, and protocols such as SFTP, FTPS, HTTPS, S3, GCS or AS2. • Experience with agentic AI, autonomous workflows, agent-to-agent or agent-to-system communication, orchestration, guardrails, governance, and observability. • Experience modernizing core platforms through cloud, automation, self-service, APIs, event-driven architecture, or zero-trust approaches. • Experience in financial services or another highly regulated industry.
- 8+ years of product management, technology product leadership, platform strategy, or related experience, including ownership of complex products or platforms.
- Proven ability to define and deliver multi-year product strategies, roadmaps, priorities, and outcomes.
- Experience managing technology products that serve developers, applications, business teams, partners at scale.
- Sufficient proficiency to partner effectively with Engineering and Architecture on cloud, integration, security, reliability, automation, and platform modernization.
- Experience using customer insights, product data, and business priorities to make decisions, simplify experiences, and improve adoption.
- Exposure to AI, intelligent automation, or new technologies and the ability to translate them into practical product opportunities.
- Strong collaboration, influencing, communication, analytical, and problem-solving skills, including aligning with diverse teams and communicate with senior leaders.
- Experience working across Engineering, Cybersecurity, Risk, Compliance, Operations, and business teams to deliver secure and resilient technology products.
- Experience leading, mentoring, and developing product professionals and applying Agile/Lean practices to improve delivery.
Responsibilities
- Set the vision and product strategy: Own the multi-year roadmap for API Gateway, MFT, and Agentic AI, anticipating customer needs, technology shifts, security expectations, and new integration patterns. • Build modern integration: Guide secure interactions across APIs, events, files, services, partners, and AI agents while supporting cloud-native, event-driven, and zero-trust approaches. • Enable agentic workflows: Define product needs for agent-to-agent and agent-to-system communication, orchestration, state management, observability, guardrails, and governance. • Put AI at the center of innovation: Apply AI and intelligent automation to improve onboarding, operations, self-service, anomaly detection, insights, workflows, and product decisions. • Modernize API and file-transfer experiences: Improve discovery, onboarding, traffic management, identity, policy enforcement, secure data movement, encryption, automation, observability, and self-service. • Deliver product outcomes: Turn strategy into priorities and investments that improve adoption, reliability, speed, scalability, cost efficiency, developer and user experience, and risk reduction. • Advance security, resilience, and trust: Partner with Engineering, Cybersecurity, Risk, and Compliance to strengthen identity, data protection, access, reliability, agent governance, and regulatory compliance. • Build positive relationships: Work across Engineering, Architecture, Infrastructure, Operations, AI/ML, Risk, Compliance, and business teams to align priorities, resolve trade-offs, and accelerate outcomes. • Lead through influence: Communicate priorities, risks, and outcomes to senior leaders and partners while coaching product professionals and building strong product practices.
- Set the vision and product strategy: Own the multi-year roadmap for API Gateway, MFT, and Agentic AI, anticipating customer needs, technology shifts, security
- expectations, and new integration patterns.
- Build modern integration: Guide secure interactions across APIs, events, files, services, partners, and AI agents while supporting cloud-native, event-driven, and zero-trust approaches.
- Enable agentic workflows: Define product needs for agent-to-agent and agent-to-system communication, orchestration, state management, observability, guardrails, and governance.
- Put AI at the center of innovation: Apply AI and intelligent automation to improve onboarding, operations, self-service, anomaly detection, insights, workflows, and
- product decisions.
- Modernize API and file-transfer experiences: Improve discovery, onboarding, traffic management, identity, policy enforcement, secure data movement, encryption,
- automation, observability, and self-service.
- Deliver product outcomes: Turn strategy into priorities and investments that improve adoption, reliability, speed, scalability, cost efficiency, developer and user experience, and risk reduction.
- Advance security, resilience, and trust: Partner with Engineering, Cybersecurity, Risk, and Compliance to strengthen identity, data protection, access, reliability, agent
- governance, and regulatory compliance.
- Build positive relationships: Work across Engineering, Architecture, Infrastructure, Operations, AI/ML, Risk, Compliance, and business teams to align priorities, resolve
- trade-offs, and accelerate outcomes.
- Lead through influence: Communicate priorities, risks, and outcomes to senior leaders and partners while coaching product professionals and building strong product
- practices.
Preferred Qualifications
- Bachelor’s degree in computer science, computer science engineering, or related experience required; advanced degree preferred.
- Product leadership experience with API Gateway, API management, MFT, middleware, data movement, or developer platforms at scale.
- Knowledge of API management capabilities and technologies, including traffic control, authentication, authorization, policy enforcement, rate limiting, and platforms such as Apigee, Kong, or AWS API Gateway.
- Knowledge of secure file-transfer capabilities, including encryption, orchestration, and protocols such as SFTP, FTPS, HTTPS, S3, GCS or AS2.
- Experience with agentic AI, autonomous workflows, agent-to-agent or agent-to-system communication, orchestration, guardrails, governance, and observability.
- Experience modernizing core platforms through cloud, automation, self-service, APIs, event-driven architecture, or zero-trust approaches.
- Experience in financial services or another highly regulated industry.
About American Express
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